Direct Client: QA Analyst @ Nashville, TN – Hybrid

KSN Technologies.•Nashville, TN
•Hybrid

About The Position

This posting is for a QA Analyst III. This position will support testing of modernization through supporting and leading the UAT test phase. This requested position should have knowledge and experience in manual and automation testing as part of an Agile/Scrum project team. The position also requires experience in the use of the following tools: Jira, Zephyr for Jira, Sequel Server, Postman, Selenium, Tricentis Tosca, or other automation test tools. Current resources are assigned at maximum capacity testing modernized applications (EBMS, SEBT, and C-CARE), API and Performance Testing (EASL), learning new application functionality, learning Tricentis TOSCA, a new automation tool, as well as creating automation scripts for ServiceNow applications (Customer Portal, Provider Portal, Worker Portal, HR Portal, and Legal Portal) along with new modernization application C-CARE. Additional experienced staff is needed to meet customer expectations on modernization applications, to aid in working with users and the various business areas in creating and executing manual test cases. They also will be responsible for creating and executing automation test scripts to increase test coverage, better reuse repetitive tests to aid in reducing testing time, which will improve current employee tension and unforeseen turnovers.

Requirements

  • Knowledge and experience in manual testing.
  • Knowledge and experience in automation testing.
  • Experience working as part of an Agile/Scrum project team.
  • Experience with Jira.
  • Experience with Zephyr for Jira.
  • Experience with Sequel Server.
  • Experience with Postman.
  • Experience with Selenium.
  • Experience with Tricentis Tosca or other automation test tools.
  • Experience with ADA/Section 508 accessibility testing.
  • Experience with AI-powered testing.
  • Ability to work without visa sponsorship.

Nice To Haves

  • Experience testing modernized applications (EBMS, SEBT, and C-CARE).
  • Experience with API and Performance Testing (EASL).
  • Experience creating automation scripts for ServiceNow applications (Customer Portal, Provider Portal, Worker Portal, HR Portal, and Legal Portal).
  • Experience creating automation scripts for C-CARE.

Responsibilities

  • Support and lead the UAT test phase for modernization efforts.
  • Perform manual and automation testing as part of an Agile/Scrum project team.
  • Create and execute manual test cases.
  • Create and execute automation test scripts to increase test coverage and reduce testing time.
  • Work with users and various business areas to create and execute test cases.
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