QA Analyst - HCM Processes
About The Position
We’re looking for a hands-on ICT Quality Engineer to support the ongoing quality, accuracy, and reliability of our SAP SuccessFactors (HXM) platform and associated data ecosystem including Payroll. This role is ideal for someone who enjoys working in a business-as-usual (BAU) environment, while also contributing to project-based initiatives and system enhancements. You’ll play a key role in ensuring HR systems, integrations, and reporting remain accurate, stable, and aligned to business needs. You’ll bring a strong focus on data integrity, system validation, and continuous improvement, particularly across SuccessFactors and downstream reporting platforms.
Requirements
- Strong experience in QA/testing within HR systems or SuccessFactors environments
- Proven experience validating HCM data, integrations, and reporting outputs
- Familiarity with SuccessFactors Employee Central and talent modules
- Strong SQL skills and experience working with large datasets
- Experience testing APIs, integrations, and system workflows
- Strong analytical and problem-solving skills with attention to detail
- Experience with Power BI or similar reporting tools
- Current QLD Working with Children Check or willingness to obtain
Nice To Haves
- Experience working across SuccessFactors talent modules (Recruiting, Onboarding, Performance & Goals, LMS)
- Exposure to SAP HANA, Microsoft Fabric, or Azure data pipelines
- Experience with test automation tools and frameworks
- Understanding of Agile and DevOps practices in BAU environments
Responsibilities
- Support the ongoing quality, stability, and continuous improvement of SuccessFactors and the broader HXM ecosystem
- Design and execute testing activities across HR systems, integrations, and reporting platforms
- Validate data accuracy and integrity across employee lifecycle processes and downstream reporting tools
- Investigate and resolve system defects, data discrepancies, and integration issues to minimise business disruption
- Contribute to test automation, reusable QA assets, and continuous improvement initiatives
- Partner with HR, ICT, and data teams to support system enhancements, projects, and BAU operations
- Provide insights into system quality, testing outcomes, risks, and opportunities for improvement
- Promote best practice quality assurance standards across HR technology platforms
Benefits
- Flexible work arrangements
- Salary packaging benefits available through AccessPay
- Access to discounted childcare (up to 15%)
- Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
- Discounted health care and access to employee wellbeing program with BUPA
- Exclusive discounts on travel, gym memberships, Apple and Dell products, and more
- Free annual flu shot (optional)
- Option to purchase extra leave for even greater work life balance
- First Nations Support and Cultural Leave
- Gain significant investment in your growth and development with support, tools, training and experiences
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
