PX Operations Analyst

PowerSchool Group LLC•Dallas, TX

About The Position

At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission-driven team that is transforming K-12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families. Our People Experience (PX) team leads PowerSchool's human-resources function, equipping and encouraging PowerSchoolers to reach their potential while driving business results. The PX team manages the organization's global workforce infrastructure; supports the overall employee experience; and attracts, develops, and retains talent.

Requirements

  • 2 -5 years prior experience in HR operations, shared services, employee services, payroll administration, or a related HR support function.
  • Experience processing employee lifecycle transactions in an HRIS or similar employee data management system.
  • Strong attention to detail with the ability to manage high-volume, time-sensitive transactions accurately.
  • Strong business writing skills, including experience drafting, reviewing, or maintaining company policies, employee handbook content, or HR compliance materials.
  • Strong communication skills with a customer-service mindset.
  • Ability to interpret and follow policies, procedures, approval workflows, and documented process requirements.

Nice To Haves

  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Experience using Workday, UKG, Fresh Service, Docusign, or other similar HR case management and document management tools.
  • Experience supporting process improvements, system testing, user acceptance testing or HR technology implementations.

Responsibilities

  • Accurately process employee lifecycle transactions, maintain employee records, and support day-to-day HR operations through timely, compliant, and service-oriented execution.
  • Serve as a knowledgeable HR operations resource, ensuring employee data is entered, updated, and maintained with a high degree of accuracy.
  • Help resolve transaction-related issues.
  • Support process improvement efforts.
  • Contribute strong writing skills to the development, review, and distribution of employee handbook and HR compliance materials.
  • Enter key HR transactions into the HRIS system and resolve issues related to employee records, reviewing for accuracy and completeness.
  • Resolve issues related to employee records by researching discrepancies and coordinating with appropriate stakeholders.
  • Respond to HR operations inquiries and service requests, providing clear guidance, status updates, and resolution support.
  • Perform regular data audits and quality checks to identify and correct errors and improve data integrity.
  • Contribute to HR operations projects, system testing, process improvements, reporting initiatives, and implementation activities as needed.
  • Provide backup support for onboarding and offboarding processes by ensuring required employee data, documentation, and system updates are completed accurately and on time.
  • Assist with process documentation, standard operating procedures, knowledge articles, and training materials to support consistent HR operations practices.
  • Support the development, review, and distribution of the employee handbook and other HR compliance materials.

Benefits

  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
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