Purchasing Team Lead - US

PerkinElmer•Collegeville, PA

1d•Onsite

About The Position

The Purchasing Team Lead partners closely with the customer R&D groups at their assigned site across both EMEA and US regions, monitoring team purchasing performance and ensuring sufficient coverage of consumables purchasing services to GSK’s scientific community. In addition to team oversight, this role also shares the responsibilities of the purchasing specialist in that a significant portion of the Lead’s time will be spent issuing and managing purchase orders. This customer-facing role will be primarily based on site and involves the procurement of all material goods including lab/office supplies with direction and support from customer teams and identified services & software licenses. This individual will manage the end-to-end purchasing process and build connections with the on-site consumables team.

Requirements

Bachelors Degree in Business Administration or similar with 3+ years of purchasing or similar administrative experience
Strong team player
Self-motivated and work under pressure to balance conflicting deadlines
Attention to detail
Basic experience with MS Office: Excel, Word, Outlook, and PowerPoint
Effective communicator and problem solver
Highly organized
Ability to listen and understand the customer requirements
Time management and planning
Ability to change in a fast-moving environment
Professional attitude

Nice To Haves

Prior purchasing experience in a customer-facing scientific environment.
Prior experience working with vendor representatives
Strong IT and Analytical Skills
Knowledge of databases and purchase ordering systems

Responsibilities

Supervise team of purchasing specialists and be responsible for staff management including hiring, training, onboarding, scheduling and employee performance reviews
Ensure that all orders assigned to self and team are accurately processed and in a timely manner for all assigned customer business groups.
Take ownership of complex customer requests and deliver high levels of customer satisfaction
Suggest and/or lead cross functional initiatives to support improvement across the Purchasing organization
Be the face of the Purchasing team across the wider Procurement and Purchasing organization
Serve as an escalation point on customer queries especially those that relate to other members of the Purchasing team
Assist in the development of work instructions and SOP’s to deliver a standardized level of support
Resolve any missing PO numbers and follow up on any back orders.
Closely monitor all invoices and process within the agreed time frame. This will include invoice discrepancies/credit note processing/process documents/goods receipting and approve/reject/code invoices
Ensure users/customers are kept informed of progression & status of their orders.
Use agreed procurement systems to process customer orders.
Keep all orders directed to customer-preferred suppliers.
Follow customer procedures and challenge users going outside this policy.
Be the single point of contact for all purchasing enquiries especially related to assigned purchase orders.
Provide relevant Key Performance Indicators (KPIs) to the PerkinElmer management team on the procurement service provided to the customer groups.
Identify opportunities to give time back to science and capture evidence to align with account initiatives
Maintain training and compliance for self and team in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment