Purchasing Coordinator-Hybrid (M/F Remote)

VontierStow, OH
Hybrid

About The Position

The Purchasing Coordinator supports day-to-day purchasing execution through accurate transaction processing, supplier follow-up, purchase order promise date maintenance, and timely resolution of routine Customer Service escalations. This role helps ensure supplier compliance with shipping requirements, maintains organized issue records, communicates routine updates to internal partners, and escalates non-routine commercial or supply issues to the appropriate Purchasing team member.

Requirements

  • High school diploma or equivalent required.
  • Strong attention to detail and accuracy in data entry, record maintenance, and transaction processing.
  • Ability to research order status, supplier commitments, shipment details, and purchasing records to support issue resolution.
  • Clear written and verbal communication with suppliers, Customer Service, and internal purchasing partners.
  • ERP system experience, including purchase order maintenance, promise date updates, and basic transaction entry.
  • Microsoft Excel proficiency for tracking open issues, follow-up activity, supplier responses, and basic reporting.
  • Proficiency with Outlook, Microsoft Teams, supplier portals, or order tracking tools used to communicate updates and manage follow-up activity.
  • Ability to follow standard work, recognize recurring exceptions, and escalate issues requiring Buyer or management involvement.
  • Reliable follow-through and ownership of assigned issues through closure.
  • Strong organization and ability to manage multiple open follow-ups with urgency and accuracy.
  • Customer-focused mindset with responsiveness to internal partners and service escalations.
  • Process discipline and willingness to identify practical improvements to improve accuracy, responsiveness, and efficiency.
  • Adaptability to shifting priorities, workload changes, and routine business needs.

Nice To Haves

  • Additional education in business, administration, supply chain, or a related field is helpful but not required.
  • Prior experience in purchasing, supply chain, customer service, order management, or administrative support helpful but not required.

Responsibilities

  • Monitor supplier compliance with shipping terms, routing instructions, documentation requirements, and applicable purchase order requirements. Track open exceptions, follow up to closure, and escalate unresolved, recurring, commercial, policy-related, or Buyer-owned issues as needed.
  • Review assigned Customer Service escalations by researching order status, supplier commitments, shipment details, and purchasing records. Provide accurate updates and close requests in accordance with standard work and service expectations.
  • Confirm suppliers have received purchase orders, obtain acknowledgements when required, and maintain supplier-confirmed promise dates in the ERP system. Follow up on missing, outdated, or changed confirmations and communicate updates to affected partners.
  • Perform routine purchasing data entry, record maintenance, status updates, documentation, and follow-up activities in accordance with documented processes. Identify recurring transaction issues and recommend practical improvements that increase accuracy, responsiveness, and efficiency.
  • Provide additional administrative and transactional support based on business needs and workload priorities.

Benefits

  • Premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance.
  • Programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care.
  • Paid parental leave.
  • Generous 401(k) plan with matching company contributions.
  • Paid time off up to 120 hours.
  • 13 paid holidays (including 3 floating holidays) per year.
  • Paid sick leave.
  • Annual bonuses/incentives (depending on position).
  • Immediate company benefits (medical, dental, vision, life, etc.).
  • 401k with company match.
  • 401k defined contribution after 1 year of service.
  • High level of employee engagement.
  • Dress for your day - every day casual/jeans.
  • Employee discounts.
  • Paid maternity & paternity leave.
  • Tuition reimbursement.
  • Student loan payment assistance.
  • Annual Day of Caring for employees to volunteer.
  • Discounts on tools.
  • Annual team building events.
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