Purchase Request Team Supervisor

The Pennsylvania State University • University Park, FL

5d • Hybrid

About The Position

The Penn State Office of Central Procurement team is searching for a Purchase Request Team Supervisor. Central Procurement has a vision to develop and execute sound business and cost-effective Purchasing solutions to enable the teaching, research, and service mission of the University. This position will co-lead the Purchase Request Team for the University. The Purchase Request Team Supervisor will support, supervise and represent the Purchase Request team. They are a central point of contact for training, handling and coordinating the processing of all non-catalog purchase requests from all areas of the University units. They are responsible to provide timely, accurate, and compliant execution of financial processes and serve as a central supervisor for the Purchase Request Team.

Requirements

• Demonstrated commitment to delivering high-quality customer service through professionalism, responsiveness, and follow-through
• Proven ability to manage high-volume workflows while maintaining accuracy, timeliness, and customer service standards
• Strong communication and relationship-building skills, including the ability to supervise teams, provide training, manage sensitive financial matters, and maintain collaborative partnerships across University units
• Associate Degree
• 4+ years of relevant experience; or an equivalent combination of education and experience accepted
• Applicants must be authorized to work in the U.S.

Responsibilities

• Receive, assign, triage and process unit requests and incidents for non-catalog purchase request and turn them into purchase orders
• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines
• Reconcile discrepancies and investigate transactional anomalies or errors
• Execute financial approvals on designated transactions
• Maintain accurate and up-to-date transaction records in financial systems
• Assist with internal and external audits by providing transaction documentation and reports
• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support
• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction
• Provide training to new staff members
• Identify opportunities for process improvements and automation in transaction workflows
• Maintain confidentiality and integrity of financial data at all times

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off which includes holidays, vacation and sick time
• 75% tuition discount, available to employees as well as eligible spouses and children

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree