Punch Technician

Fortis Property Management•Marietta, GA

About The Position

Fortis Property Management is seeking a Maintenance Punch Technician to support the Community Manager and Maintenance Supervisor at Elevate at the Pointe, a conventional property. The role helps maintain community standards and deliver move-ready apartment homes for incoming residents. The position is full-time and hourly, and reports to the Maintenance Supervisor and/or Community Manager. The technician supports budgeted maintenance expenses, monitors supply and equipment stock levels, maintains the physical condition of the community and vacant apartments, completes work orders, and helps prepare vacant units for incoming residents. The role also involves daily communication with the Maintenance Supervisor, customer service for residents, adherence to company and regulatory policies, and participation in a scheduled emergency on-call rotation.

Requirements

High school graduate or equivalent.
Minimum of 2 years of apartment community maintenance experience.
Proven track record of efficiently executing the full vacancy turn process.
Must have own tools.
Valid driver's license required.
Knowledge of general property operations, pool care, turnkey punch/make-ready work, and safety.

Nice To Haves

Some vocational/technical school and/or college.

Responsibilities

Assist in achieving budgeted maintenance expenses.
Advise the Maintenance Supervisor about supply and equipment stock levels.
Maintain the physical condition of the community, including vacant apartments and assigned landscaping.
Inform the Maintenance Supervisor of maintenance problems and possible solutions.
Complete work orders in a timely fashion and provide same-day service on work orders.
Walk the community daily to identify needed repairs and clean and maintain common areas daily.
Help pick up grounds throughout the property.
Trash out units that have been vacated.
Maintain knowledge of utility cutoffs.
Communicate daily with the Maintenance Supervisor about progress, follow-up, and complications related to maintenance activities.
Produce five-day turns on vacant units.
Participate in a scheduled emergency on-call rotation.
Assist in maintaining the maintenance shop.
Provide superior customer service and ensure high customer satisfaction with completed work orders.
Maintain a professional image and attitude.
Attend instructional training classes as scheduled by the Maintenance Supervisor.
Follow and properly implement Fortis Property Management policies and procedures.
Adhere to Fair Housing, ADA, OSHA, and EPA policies and procedures.
Perform other duties as delegated.