Punch Technician

Fortis Property Management•Marietta, GA

About The Position

Fortis Property Management is seeking a Punch Technician to support the Community Manager and Maintenance Supervisor at Elevate at the Pointe, a conventional property. The role helps maintain community standards and prepare move-ready apartment homes for incoming residents. The position is full-time and hourly. Under the direction of the Maintenance Supervisor, the Punch Technician assists with budgeted maintenance expenses and monitoring supplies and equipment. The role supports the physical condition of the community, including vacant apartments, landscaping, common areas, and the maintenance shop; completes work orders and provides same-day service; helps prepare vacant units for turnover; and participates in a scheduled emergency on-call rotation. The technician also provides customer service, communicates maintenance progress and issues, attends scheduled training, and follows company policies and applicable Fair Housing, ADA, OSHA, and EPA requirements. Fortis describes a competitive commission and bonus structure and opportunities for internal advancement. Benefits listed for full-time employees include paid time off, medical, dental and vision coverage, life insurance, a 401(k), a referral program, and rent discounts where applicable.

Requirements

High school graduate or equivalent.
Minimum of 2 years of apartment community maintenance experience, with a proven track record of efficiently executing the full vacancy-turn process.
Must have own tools.
Valid driver's license required.
Knowledge of general property operations, pool care, turnkey punch/make-ready work, and safety.

Nice To Haves

Some vocational/technical school and/or college.

Responsibilities

Assist in achieving budgeted maintenance expenses.
Advise the Maintenance Supervisor about stock levels of supplies and equipment.
Help maintain the physical condition of the community, including vacant apartments and assigned landscaping duties.
Advise the Maintenance Supervisor of maintenance problems and potential solutions.
Complete work orders in a timely fashion and provide same-day work-order service.
Walk the community daily to note needed repairs, and clean and maintain common areas daily.
Assist with picking up grounds throughout the property.
Trash out units that have been vacated.
Know the locations of utility cutoffs.
Communicate daily with the Maintenance Supervisor about maintenance progress, follow-up, and complications.
Produce five-day turns on vacant units.
Participate in a scheduled emergency on-call rotation.
Assist with maintaining the maintenance shop.
Provide superior customer service and ensure work orders meet a high standard of resident satisfaction.
Maintain a professional image and attitude.
Attend instructional training classes as scheduled by the Maintenance Supervisor.
Follow and properly implement Fortis Property Management policies and procedures, including Fair Housing, ADA, OSHA, and EPA policies and procedures.
Perform other duties as delegated.