Pulp Quality Service Manager

Domtar Products•Fort Mill, SC

7d•Onsite

About The Position

The Corporate Quality Excellence Team is seeking a qualified candidate for the role of Pulp Quality Service Manager. This position’s primary responsibilities include strengthening customer quality relationships, supporting sales-driven strategic initiatives, and fostering strong partnerships with Domtar’s pulp operations. The successful candidate will ensure the highest standards of product quality, consistency, and value for both our mills and global customer base. This is a full-time, permanent position reporting directly to the Senior Pulp Quality Services Manager.

Requirements

Expert in Fluff pulp and Absorbent Product equipment, testing, and troubleshooting
Knowledgeable about FDA and Hygiene regulated products
Previous participation in pulp customer audits and warehouse damages
Bachelor’s degree in engineering or science relevant to pulp science
Five years of experience with Fluff pulp and end uses
Strong skills in problem solving and critical thinking
Excellent time management with multi-requests being resolved within specific high-pressure deadlines
Proven interpersonal cross-departmental communication skills

Nice To Haves

Open and transparent team focus

Responsibilities

Strengthening customer quality relationships
Supporting sales-driven strategic initiatives
Fostering strong partnerships with Domtar’s pulp operations
Ensuring the highest standards of product quality, consistency, and value for both our mills and global customer base
Multi-tasking while delivering on expected goals
Traveling internationally and domestically yet completing various tasks or projects
Contributing positively to customer experiences and sales
Continuously learning the Fluff and market pulp business, technology, and AI influences
Communicating effectively