Publisher Account Manager, SSP

Azerion•New York, NY

2d•$80,000 - $120,000•Hybrid

About The Position

Azerion US is seeking a Publisher Account Manager to own and grow relationships with publisher partners across its Supply-Side Platform (SSP). This hands-on role combines publisher relationship management, technical account support, and programmatic revenue optimization. The manager helps new publishers integrate with the platform, supports existing partners in maximizing monetization opportunities, and proactively identifies and resolves performance issues. The role manages the publisher lifecycle from onboarding through optimization, retention, and growth. It involves monitoring publisher inventory performance using internal SSP dashboards and programmatic reporting tools, analyzing key metrics, coordinating technical integrations and issue resolution, and working with internal teams to improve monetization performance. The position is hybrid, based in New York City with work-from-home flexibility, and reports to the EVP, Country Manager.

Requirements

3–5 years of relevant experience in programmatic advertising, preferably within an SSP, ad exchange, publisher monetization team, or technical account management function.
Strong understanding of the programmatic advertising ecosystem, including SSPs, DSPs, real-time bidding, and publisher inventory monetization.
Hands-on experience analyzing programmatic performance metrics and identifying monetization challenges.
Experience managing publisher relationships or providing technical account support to advertising partners.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication skills and ability to translate technical issues into clear, actionable recommendations.
Highly organized and proactive, with the ability to manage multiple publisher relationships simultaneously.

Nice To Haves

Familiarity with publisher integrations, Google Ad Manager, Prebid, OpenRTB, or similar technologies.

Responsibilities

Own day-to-day relationships with assigned publisher partners and serve as their primary point of contact.
Manage publisher accounts from initial onboarding through ongoing optimization, retention, and growth.
Develop an understanding of each publisher’s inventory, monetization goals, and business needs.
Conduct regular performance reviews and communicate opportunities to improve revenue and platform utilization.
Coordinate new publisher integrations with Product, Engineering, and Programmatic Operations teams.
Support integration testing, troubleshooting, and go-live processes.
Investigate technical or operational issues affecting publisher monetization and coordinate resolution.
Ensure publishers effectively use Azerion’s SSP capabilities.
Monitor publisher inventory performance using SSP dashboards and programmatic reporting tools.
Analyze fill rates, bid rates, win rates, eCPMs, impressions, and revenue trends to identify opportunities and issues.
Investigate performance declines, demand discrepancies, and technical delivery challenges.
Work with internal demand and operations teams to improve monetization performance.
Recommend and coordinate yield optimization initiatives to maximize publisher revenue.
Identify opportunities to expand publisher inventory and adoption of additional platform capabilities.
Partner with Business Development to ensure a seamless transition of new publisher accounts.
Collaborate with Engineering, Product, and Operations to troubleshoot integrations and improve platform performance.
Communicate publisher feedback, market needs, and product opportunities to internal stakeholders.
Maintain accurate performance reporting, account documentation, and revenue forecasts.