Recruitment Counselor (SSP III)

California State University•Fresno, CA

1d•Onsite

About The Position

Under the direction of the Director of Recruitment and Special Programs, the Recruitment Counselor’s primary responsibility is to implement data-informed recruitment strategies and provide services in the areas of counseling, admission advising, follow-up, recruitment event coordination, presentations, and other recruitment activities targeted to high school, community college, adult learner, returning, and other prospective student populations to support the university’s FTE and enrollment goals. The Recruitment Counselor also serves as the primary liaison to assigned Academic Colleges, designing, coordinating, and implementing recruitment strategies that increase applications and enrollment yield and support successful onboarding and transition to Fresno State.

Requirements

Communicate clearly and concisely, both orally and in writing.
Prepare detailed written reports and correspondence.
Analyze complex situations accurately and adopt effective courses of action.
Advise students individually and in groups on complex student-related matters.
Determine appropriate courses of action and communication techniques when engaging with individuals in difficult or sensitive conversations.
Interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations.
Analyze and define problems, draw valid conclusions, and project consequences of various alternative courses of action.
Establish and maintain cooperative working relationships with a variety of individuals.
Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters.
Equivalent to graduation from a four-year college or university in a related field.
Three years of progressively responsible professional student services work experience.

Nice To Haves

Upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution.
A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field.
Skilled in computer software, word processing, PowerPoint, Excel, databases, PeopleSoft, and social media.
Experience working with outreach or recruiting programs.
Experience working as a lead.
Knowledge and understanding of special student populations’ academic needs and the challenges they face in accessing and navigating higher education.

Responsibilities

Implement data-informed recruitment strategies.
Provide services in counseling, admission advising, and follow-up.
Coordinate recruitment events and give presentations.
Conduct recruitment activities targeted to various prospective student populations.
Serve as the primary liaison to assigned Academic Colleges.
Design, coordinate, and implement recruitment strategies to increase applications and enrollment yield.
Support successful onboarding and transition to Fresno State.