Public Works Systems Analyst

City of ProvoProvo, UT
$38 - $57Onsite

About The Position

The Information Systems Division of Provo City Corporation is looking for a skilled full-time Public Works Systems Analyst to join their team. The successful applicant must be a team player that is motivated by a fast-paced, dynamic environment.

Requirements

  • Bachelor’s degree in computer information technology or related field.
  • Two (2) years of experience in computer information systems maintaining system integrations and supporting enterprise systems.
  • Valid, lawful Driver License. (Applicants may be disqualified on the basis of an unacceptable driving record as reflected by the State Department of Motor Vehicles.)
  • Provo will honor an equivalent combination of job-related education/experience.

Nice To Haves

  • Public Works or Airport system administration experience.
  • Experience with SCADA systems.
  • Two (2) years of high-level business application systems administration experience.
  • Experience with project management methodologies.

Responsibilities

  • Provide primary technology support for Provo City’s Public Works Department, supporting Water, Wastewater, Stormwater, Sanitation, Fleet Maintenance, Streets, and Engineering operations, while serving as a backup technology support resource for the Airport Department.
  • Act as a subject matter expert on Public Works systems technology with a strong drive to assist the organization with evaluation and selection of new technology and processes that can improve operations and customer service levels.
  • Provide hands-on systems administration, implementation, data analytics, security, integrations, and support services for enterprise systems including, but not limited to Water Sources, Wastewater, SCADA, AMI/AMR, work management, surveillance systems, and audio-visual systems.
  • Provide rapid response and resolution support for critical Public Works technology systems, including participation in on-call coverage and after-hours callouts for urgent outages, operational incidents, or service disruptions.
  • Prioritize and manage multiple tasks simultaneously while meeting critical deadlines.
  • Plan, direct, and participate in the business analysis, design, programming, implementation, securing, testing, and maintenance of Information Systems for Provo City Public Works and Airport operations.
  • Perform industry and competitive analysis while continually keeping current on technology trends.
  • Analyze and clarify user requirements while promoting information technology initiatives.
  • Create documentation / instructions and establish guidelines / procedures to perform the functions of the job.
  • Stay up to date with information technology field concepts, best practices, and procedures.
  • Perform system configuration and backup operations including verification and documentation.
  • Monitor and enforce required policies and procedures.
  • Assist other staff as needed and perform other duties as required.

Benefits

  • Generous employer-paid health insurance
  • Retirement and pension plans, including 401k and 401k matching
  • Paid leaves, including vacation, sick, holidays, bereavement, and parental leaves
  • Educational assistance
  • Competitive pay
  • Regular review of compensation practices to remain competitive with the market
  • Free use of the Provo Recreation Center and Peaks Ice Arena
  • A Provo Library card
  • 50% off green fees at Timpanogos Golf Course
  • A 4/10 work schedule
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