Public Works Senior Manager (Pay Grade 36) Non-Union Classified

New Castle County Government • New Castle, DE

11d • Onsite

About The Position

Assists in the management and coordination of the varied activities of the Public Works Department by assisting the Public Works Department General Manager in resolving issues, consolidating technical services, and overseeing quality control. This role manages and supervises one or more divisions of the Department of Public Works and coordinates activities to consolidate functions between various divisions including Engineering, Sewer Operations, Stormwater and Environmental, Construction Support, Parks, Fleet and Facilities, and Administrative Services. The position is responsible for ensuring timely response to issues, projects, and plans by providing prompt and efficient resolution to inquiries, questions, and issues while managing internal quality control. The employee must possess technical knowledge of the department's functions and excellent management skills. Depending on departmental needs, extended hours such as early mornings, nights, and weekends may be required. This role operates under the general direction of the Public Works Department General Manager.

Requirements

• Thorough knowledge of the principles and practices of the services provided in the area of Public Works.
• Thorough knowledge of the laws and regulations related to the Public Works Department.
• Ability to perform technical research work and to give reliable advice on difficult planning projects.
• Ability to establish quality control programs to ensure excellent customer service.
• Ability to manage human resources to solve problems and issues.
• Ability to display and promote a positive attitude and possess a professional demeanor and appearance.
• Ability to communicate courteously and effectively, both verbally and in writing.
• At least five (5) years progressively responsible experience as a manager in a business, local government, state, or regional land use office or in the office of a consultant.
• Possession of a bachelor’s degree from an accredited college or university with major course work in management, planning, civil engineering, architecture, or related field; or any equivalent combination of experience and training directly related to the required knowledge, skills, and abilities.
• Ability to pass a county background check.

Responsibilities

• Manages and coordinates functions and services of one or more divisions of the department, including but not limited to: project planning, capital programs, engineering/design, project management, environmental compliance, construction operations, operating/capital budgeting, human resources, warehousing, special project management and administrative support.
• Works across department, division and agency lines in solving problems and issues.
• Troubleshoots issues and problems and brings resolution within a timely manner.
• Establishes and maintains a quality control program for Public Works Department activities and functions.
• Acts as Public Works Department General Manager, when designated.
• Promotes an ongoing attitude of dedication to excellent public service and ensures that external and internal customers are provided with the highest quality of service.
• Performs all assignments as delegated or determined by the Public Works Department General Manager.
• Operates a personal computer, and other related equipment in the course of the work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior