Public Services Assistant

University of North Dakota • Grand Forks, ND

8d • Onsite

About The Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position with work-study eligibility. Provide excellent customer service at the Ask Us Desk in Chester Fritz Library, enabling access to library collections, services, technology and spaces by all members of our community. Available hours are 7 days/week in Fall and Spring, including weekends, evenings and nights. Higher hourly salary is available for weekends and later hours. We are looking for friendly, flexible, students who enjoy working with others and are willing to learn.

Requirements

• Applicants must be current UND students (any discipline) and enrolled at UND for the Fall 2026 semester.
• Must have an accepted Federal Work Study award from the Office of Student Finance
• Successful completion of a Criminal History Background Check
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
• This position does not support visa sponsorship for continued employment.

Nice To Haves

• Demonstrated ability to communicate information and ideas so others will understand
• Demonstrated ability to work in a team environment

Responsibilities

• Provide positive, proactive customer service
• Assist users in person and by phone to access collections, spaces, and services
• Offer technology and equipment support
• Promote library resources and services
• Support library events and outreach
• Support librarians in updating research guides or other online resources
• Continuously grow knowledge and skills
• Other projects as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed