Public Services Assistant
About The Position
This is a part-time, non-benefited position for current UND students with work-study eligibility. The role involves providing excellent customer service at the Ask Us Desk in Chester Fritz Library, assisting the community in accessing library collections, services, technology, and spaces. The position requires availability 7 days a week during Fall and Spring semesters, including weekends, evenings, and nights, with a higher hourly salary for weekend and late-night shifts. The ideal candidate is a friendly, flexible student who enjoys working with others and is eager to learn.
Requirements
- Must be a current UND student (any discipline)
- Must be enrolled at UND for the Fall 2026 semester
- Must have an accepted Federal Work Study award from the Office of Student Finance
- Successful completion of a Criminal History Background Check
- Must verify identity and eligibility to work in the US and complete the required employment eligibility verification form upon hire
- This position does not support visa sponsorship for continued employment.
Nice To Haves
- Demonstrated ability to communicate information and ideas so others will understand
- Demonstrated ability to work in a team environment
Responsibilities
- Provide positive, proactive customer service
- Assist users in person and by phone to access collections, spaces, and services
- Offer technology and equipment support
- Promote library resources and services
- Support library events and outreach
- Support librarians in updating research guides or other online resources
- Continuously grow knowledge and skills
- Other projects as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
