Public Service Coordinator II

State of Maine•Augusta, ME

1d•Hybrid

About The Position

Supports the Director of IT Procurement in all phases of statewide IT procurement processes including market research, competitive solicitation, evaluation, award, and contract management. Creates and modifies templates according to statute and rule. Oversees IT solicitation processes and partners with agencies throughout the IT RFP lifecycle, including reviews, postings, Q&A, evaluations, and awards. Independently reviews agency solicitations and contracts within policy limits. Evaluates the performance of staff and provides performance feedback to staff. Communicates with staff regarding changes in State procurement law, rules, regulations, policy and procedures. This critical position has a focus towards agency support, review, and managing IT-procurement process guidance to agencies, specifically IT-related master agreements, commodities, subscription, and prequalified vendor lists.

Requirements

Leadership skills are required to guide and instruct client-agency members in the performance of their IT-related procurement duties.
Strong communication skills are necessary to establish and maintain relationships with vendors, agencies, state employees and procurement team members.
The ability to negotiate new contracts, amendments, and disputes is essential.
Comprehensive IT comprehension and knowledge are key to this position.
The ability to understand and work with a wide array of technologies is a significant component of this position as well as the general, procurement knowledge and abilities such as: Knowledge of State procurement laws, rules, regulations, policy and procedures for the procurement of a broad range of goods and services in a large organization.
Knowledge of Federal laws, statutes and regulations pertaining to procurement.
Knowledge of administrative and management practices, procedures, methods and techniques.
Knowledge of processes and procedures for procurement transactions including requisitions, solicitations, purchase orders, service contracts, and any other procurement methods and procedures needed to obtain goods and services.
Knowledge of budget development, monitoring and control.
Knowledge of State department and agency programs and services related to procurement needs.
Comprehensive Knowledge of Information Technology equipment and software for managing purchasing and procurement, including e- procurement and e-commerce.
Knowledge of strategic planning.
Knowledge of responsibilities of IT Procurement.
Ability to prepare, develop and monitor cost savings and spend under management reports for a small unit of operation.
Ability to research, interpret and explain laws, rules, regulations, policies and procedures related to State procurement.
Ability to use computer equipment, software programs and information technology for purchasing and procurement.
Ability to identify and solve issues and problems.
Ability to make independent judgments and decisions.
Ability to manage, train, and direct professional staff.
Ability to assume responsibilities of direct reports.
Ability to establish performance expectations and to evaluate the performance results of staff.
Ability to establish and maintain effective working relationships with diverse groups.
Ability to communicate effectively orally and in writing.
An eight (8) year combination of education, training, and/or professional experience involving Information Technologies and equipment.
Minimum of four (4) years’ experience in an IT management/customer service capacity.
Minimum of four (4) years progressively responsible experience in public procurement.
At least four (4) years of commodity-related procurement responsibilities.

Nice To Haves

Cross agency-client support
CGI-Advantage procurement processes
Demonstrated experience with reporting data generation and compilation
SharePoint file management and organization
Process review and improvement initiatives
Workflow configurations and tools

Responsibilities

Plans, coordinates, and directs division operations in order to ensure established objectives and standards are met in accordance with Office of State Procurement Services and Information Technology (IT) standards and policies.
Manages, plans and coordinates purchasing functions in order to procure IT-related goods and services for State agencies.
Develops and recommends new and revised rules, policies and procedures in order to meet operational needs and improve the effectiveness of purchasing and contracting operations.
Reviews, critiques, and approves IT-related requisitions, request for quotes, requests for proposals, sole source justifications, evaluation documents and award justifications
Responds to inquiries and provides updated information to division leadership team and the State Procurement Review Committee.
Determines and submits staff, material, and equipment needs in order to ensure the availability of necessary resources to accomplish goals and objectives.
Responds to requests for technical advice or assistance in order to solve problems encountered by other departmental or agency administrators in the procurement of products or services.
Prepares reports for testimony in order to represent the Division and present information and analyses at meetings, conferences, and public events.
Prepares and maintains spending programs from database systems, determines information needs, and helps automate Division functions in order to develop, maintain, and use management information systems effectively.
Communicates with staff regarding changes in State procurement law, rules, regulations, policy and procedures.
Collaborates with the Office of State Procurement Services staff and internal management on process issues and improvement initiatives.
Receives, evaluates, and acts on emergency requests in Director of IT Procurement’s absence in order to respond to and resolve emergencies efficiently and effectively.
Maintains open communications with the supplier community to provide a comprehensive understanding of the procurement practices and maintain supplier confidence.
Performs other related duties to ensure the accomplishment of the strategic IT-related priorities of the Division of Procurement Services.

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.