CPTS Public Sector Relationship Manager

U.S. Bank • Gresham, OR

2d • $111,600 - $136,400

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. We are seeking an experienced Relationship Manager to support clients within the Public Sector and Higher Education space across the West Coast market. This role serves as a strategic partner to our clients; driving program optimization, deepening relationships, and delivering consultative solutions that enhance performance, efficiency, and long-term value.

Requirements

• Bachelor's degree, or equivalent work experience
• Seven to ten years of relationship management experience

Nice To Haves

• Strong sales, relationship management and business development abilities
• Extensive knowledge of CPS products and services
• Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
• Strong analytical and problem-solving skills
• Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
• Well-developed written communication and verbal presentation skills

Responsibilities

• Directly and through Account Representatives, you will manage all relationship management activities for clients in the assigned business segment and geographical region.
• Play a key role in growing spend volume and revenue by identifying new opportunities, strengthening existing partnerships, and delivering a high-touch client experience.
• Managing a portfolio of Public Sector and Higher Education commercial card clients across the West Coast
• Leading executive-level relationship reviews (in-person and virtual) and facilitating regular client status calls
• Serving as a strategic advisor by providing consultative insights on program performance, optimization opportunities, and industry best practices
• Growing portfolio performance through spend optimization, product expansion, and targeted program enhancements
• Identifying and pursuing new business opportunities while expanding existing customer relationships
• Managing client contracts, rebates, and overall program strategy to ensure alignment with client objectives
• Supporting RFP responses, contract negotiations, and retention efforts to maintain and strengthen key partnerships
• Monitoring and enhancing the profitability of all assigned relationships
• Managing non-credit risk for the customer portfolio
• Driving cross-sell opportunities across all bank product groups and making appropriate referrals

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior