CPTS Public Sector Relationship Manager

U.S. Bank • Gresham, OR

1d

About The Position

We are seeking an experienced Relationship Manager to support clients within the Public Sector and Higher Education space across the West Coast market. This role serves as a strategic partner to our clients; driving program optimization, deepening relationships, and delivering consultative solutions that enhance performance, efficiency, and long-term value.

Requirements

• Bachelor's degree, or equivalent work experience
• Seven to ten years of relationship management experience

Nice To Haves

• Strong sales, relationship management and business development abilities
• Extensive knowledge of CPS products and services
• Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
• Strong analytical and problem-solving skills
• Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
• Well-developed written communication and verbal presentation skills

Responsibilities

• Manage all relationship management activities for clients in the assigned business segment and geographical region, directly and through Account Representatives.
• Grow spend volume and revenue by identifying new opportunities, strengthening existing partnerships, and delivering a high-touch client experience.
• Manage a portfolio of Public Sector and Higher Education commercial card clients across the West Coast.
• Lead executive-level relationship reviews (in-person and virtual) and facilitate regular client status calls.
• Serve as a strategic advisor by providing consultative insights on program performance, optimization opportunities, and industry best practices.
• Grow portfolio performance through spend optimization, product expansion, and targeted program enhancements.
• Identify and pursue new business opportunities while expanding existing customer relationships.
• Manage client contracts, rebates, and overall program strategy to ensure alignment with client objectives.
• Support RFP responses, contract negotiations, and retention efforts to maintain and strengthen key partnerships.
• Monitor and enhance the profitability of all assigned relationships.
• Manage non-credit risk for the customer portfolio.
• Drive cross-sell opportunities across all bank product groups and make appropriate referrals.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior