CPTS Public Sector Relationship Manager

U.S. Bank National Association • Portland, OR

2d • $111,600 - $136,400 • Hybrid

About The Position

We are seeking an experienced Relationship Manager to support clients within the Public Sector and Higher Education space across the West Coast market. This role serves as a strategic partner to our clients; driving program optimization, deepening relationships, and delivering consultative solutions that enhance performance, efficiency, and long-term value.

Requirements

• Bachelor's degree, or equivalent work experience
• Seven to ten years of relationship management experience

Nice To Haves

• Strong sales, relationship management and business development abilities
• Extensive knowledge of CPS products and services
• Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
• Strong analytical and problem-solving skills
• Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
• Well-developed written communication and verbal presentation skills

Responsibilities

• Manage all relationship management activities for clients in the assigned business segment and geographical region, directly and through Account Representatives.
• Grow spend volume and revenue by identifying new opportunities, strengthening existing partnerships, and delivering a high-touch client experience.
• Manage a portfolio of Public Sector and Higher Education commercial card clients across the West Coast.
• Lead executive-level relationship reviews (in-person and virtual) and facilitate regular client status calls.
• Serve as a strategic advisor by providing consultative insights on program performance, optimization opportunities, and industry best practices.
• Grow portfolio performance through spend optimization, product expansion, and targeted program enhancements.
• Identify and pursue new business opportunities while expanding existing customer relationships.
• Manage client contracts, rebates, and overall program strategy to ensure alignment with client objectives.
• Support RFP responses, contract negotiations, and retention efforts to maintain and strengthen key partnerships.
• Monitor and enhance the profitability of all assigned relationships.
• Manage non-credit risk for the customer portfolio.
• Drive cross-sell opportunities across all bank product groups and make appropriate referrals.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior