Public Safety Training Program Manager

Children's Wisconsin • Milwaukee, WI

23h

About The Position

The Public Safety Training Program Manager leads the development, delivery, and oversight of training programs for Security Services staff at Children’s Wisconsin. The role ensures training compliance, maintains certification records, supervises trainers and instructors, delivers new-hire orientation and ongoing education, and partners with leaders to support staff development, emergency preparedness, and organizational safety initiatives.

The position primarily works weekday business hours, with flexibility to support a 24/7 operation. Evenings, nights, weekends, holidays, and occasional overtime may be required. Travel between facilities and external training locations may also be required.

Requirements

• High school diploma, GED, or HSED.
• BLS - Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council.
• Valid Wisconsin driver's license, acceptable driving record, and ability to be insured by the CHHS Carrier.
• Marcus Crisis Prevention Program (MCPP) Trainer certification from Marcus Autism Center, or ability to obtain it.
• Ability to complete FEMA ICS 100, ICS 200, and NIMS 700.
• Ability to obtain Vistelar Workplace Violence Prevention and Intervention or equivalent Train-the-Trainer certification within one year of hire.
• At least 5 years of experience as a uniformed officer in healthcare security, corporate security, law enforcement, military, or a related public safety environment.
• At least 2 years of experience leading the development and delivery of professional training programs, preferably in security, law enforcement, or public safety.
• Knowledge of security, public safety, or law enforcement operations.
• Knowledge of adult learning principles, curriculum development, lesson planning, and training delivery.
• Strong leadership, coaching, communication, presentation, and facilitation skills.
• Ability to supervise trainers, manage projects, maintain records, and monitor compliance.
• Strong critical-thinking, problem-solving, organizational, and time-management skills.
• Proficiency with Microsoft Office and training-related technology systems.
• Ability to work effectively with diverse populations and stakeholders.
• Ability to conduct classroom, hands-on, and scenario-based training and demonstrate physical intervention, defensive tactics, and de-escalation techniques.
• Ability to lift and carry up to 25 pounds and respond to emergencies and participate in drills and exercises.
• Ability to travel between campuses and training locations.

Nice To Haves

• Associate degree or completion of 30 college credits in Criminal Justice, Education, or a related field.
• Experience in Mental Behavioral Health (MBH), Trauma-Informed Care (TCI), and/or Crisis Intervention (CI) programming.
• Prior supervisory experience.
• Knowledge of organizational development, curriculum design, training evaluation, and needs assessment methodologies.

Responsibilities

• Develop, implement, and deliver Security Services onboarding, annual, and ongoing training programs.
• Maintain training records, certifications, compliance documentation, and reporting.
• Supervise and develop trainers and instructors.
• Coordinate security and workplace safety training across the organization.
• Conduct training needs assessments and evaluate program effectiveness.
• Support emergency preparedness drills and exercises and implement after-action improvements.
• Coordinate external training opportunities, travel, and certification tracking.
• Assist with policy and procedure development and operational support.
• Support recruitment, onboarding, performance management, and staff development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED