Public Safety Telecommunicator Trainee
About The Position
Under close supervision as a trainee and productive worker, receives and responds to telephone or other electronic requests for emergency assistance including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; does other related duties as required. Appointees to positions at Public Safety Answering Points and at some Public Safety Dispatch Points must successfully complete training and obtain certification by the Office of Emergency Telecommunications Services (OETS) in the Department of Law and Public Safety as required by NJAC 17:24- 2.2, during the trainee period.
Requirements
- Must be a resident of New Jersey.
- Ability to read, write, speak, and understand English sufficiently to perform the duties of the position.
Nice To Haves
- Preference given to Salem County Residents.
Responsibilities
- Answers and processes 9-1-1 and non-emergency calls, obtaining and documenting critical information.
- Determines the appropriate emergency response and dispatches police, fire, EMS, or other personnel using established protocols.
- Maintains communication with callers and responding units, providing emergency medical, safety, or other pre-arrival instructions as appropriate.
- Operates Computer Aided Dispatch (CAD), radio, telephone, ALI/ANI, TTY/TDD, and other communications systems.
- Maintains accurate records, reports, and communication logs, and enters and updates information in state and federal public safety databases.
- Coordinates emergency and non-emergency communications with multiple agencies and refers non-emergency calls to the appropriate resources.
- Learns and utilizes agency policies, procedures, and emergency communications systems.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
