Public Safety Officer, Harrington Hospital Webster Campus - 32 hours, Evenings & Nights

UMass Memorial Health•Webster, MA

10d•Onsite

About The Position

The Public Safety Officer provides security for the safety and protection of hospital patients, staff, the general public, and hospital property. The officer patrols hospital buildings and grounds, checks entry points for security, records unsecured areas, watches for hazards and suspicious activity, and observes departing personnel to help prevent theft. The officer documents incidents and property damage, reports criminal acts to security leadership or local authorities, assists with investigations, and supports hospital staff in protecting patients and others. The role also participates in hospital emergency room programs and follows general and special orders. This position is scheduled for 32 hours, with weekend coverage and shifts from 3:00 p.m. to 7:00 a.m. The work requires responding to changing public safety situations, cooperating with law enforcement while respecting patient rights, and maintaining required training and certifications.

Requirements

High school diploma or GED.
Three years of related public safety experience and/or training; an equivalent combination of education and experience may be substituted where permitted.
Complete the initial 8-hour Hospital Orientation Program, annual competency reviews, and other training as directed.
Complete required annual or applicable biannual recertifications in CPR, tuberculosis respirator-mask fit testing, hazard communication, fire suppression and hazard recognition, self-defense and management of violent situations, emergency response team training and physical completion, and other training determined by the supervisor.
Complete Avade 2 restraint training within six months of hire.
Valid driver’s license is required per the Milford Regional addendum.
Complete Management of Aggressive Behavior training within 30 days of hire per the Milford Regional addendum.
Ability to handle a wide range of public safety issues and changing situations effectively.
Ability to interpret and understand written and oral instructions and apply common-sense understanding to written, oral, or diagram-based instructions.
Ability to run, stoop, crawl, climb stairs, carry another person, and stand for long periods without physical limitations and in all kinds of weather.
Manual dexterity and ability to operate a public safety vehicle, emergency lights, radios, radio scanners, telephones, and an MDT.
Ability to drive a public safety vehicle and speak on the radio at the same time.

Responsibilities

Provide security for the safety and protection of hospital patients, staff, the public, and property.
Patrol hospital buildings and grounds and examine doors, windows, and other entry points for security.
Tag and record unlocked or unsecured points of entry.
Warn people of rule infractions and apprehend or expel people engaging in suspicious or criminal acts in accordance with applicable laws.
Watch for and report irregularities, including fire hazards, leaking water pipes, and unsecured security doors.
Observe departing personnel to guard against theft of hospital property.
Record property damage, unusual occurrences, suspicious instances, and incidents in writing or electronic media.
Assist local authorities with investigations of incidents on hospital property and report criminal acts to security leadership or local authorities.
Assist hospital staff in providing protection and safety to patients and other individuals.
Participate in hospital emergency room programs.
Cooperate with law enforcement agencies consistent with the hospital’s legal obligations to protect patients’ rights and privileges.
Comply with departmental policies, procedures, objectives, health and safety requirements, and applicable orders.
Attend meetings, conferences, seminars, and required training; demonstrate quality improvement in daily operations.
Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.