PUBLIC SAFETY OFFICER F/T

Fantasy Springs Resort Casino•Indio, CA
•Onsite

About The Position

The Public Safety Officer safeguards Fantasy Springs Resort Casino and other Tribal property against fire, theft, vandalism, and illegal entry. The role provides general public safety services to protect tribal members, property, guests, and employees, and performs escort, patrol, traffic-control, incident-investigation, and dispatch functions. The officer protects money, chips, and other assets transported to and from gaming and cashier/cage departments; monitors assigned areas for safety concerns; responds to emergencies; and detains people suspected of illegal acts pending notification of law enforcement. The position documents unusual occurrences and incidents and may need to articulate and testify about reports in court or hearings. Dispatch work includes monitoring radio, surveillance, and silent-alarm systems; handling calls; dispatching staff and equipment; relaying information; coordinating emergency services; and managing public safety passes and visitor logs. The officer patrols Tribal assets using vehicles and/or bikes, maintains issued equipment, attends required safety meetings and training, and delivers professional customer service. The role requires carrying and qualifying with a Conducted Electrical Weapon (CEW), including full probe exposure, and attending defensive tactics training that includes detention techniques. Duties may change to meet business needs.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or GED/equivalent required.
  • Valid California Driver’s License required.
  • Must possess a valid State of California Guard Card and be able to obtain a gaming license.
  • Must demonstrate the ability to perform defensive tactics, detention, and handcuffing techniques, and demonstrate baton use and firearm safety/proficiency in a controlled environment.
  • Must complete the department’s Conducted Electrical Weapon (CEW) certification process, including exposure to the department-issued device.
  • Must command the English language and be computer literate.
  • Must be able to properly document incidents and testify in court or hearings regarding reports.
  • Must be able to lift and carry up to 50 pounds.
  • Must be flexible to work any and all shifts.

Nice To Haves

  • Experience as a public safety officer, security officer, law enforcement officer, or military service is preferred.

Responsibilities

  • Provide public safety services protecting tribal members, Tribal property, guests, and employees.
  • Perform Public Safety Officer duties, including escorts and other assigned functions.
  • Safeguard money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments.
  • Inspect assigned areas for safety concerns or breaches and report potential situations to a supervisor.
  • Notify emergency first responders of fires, unauthorized persons, and other anticipated emergencies.
  • Detain persons who may be involved in illegal acts so law enforcement authorities can be notified.
  • Investigate and record unusual occurrences and incidents within the gaming facility.
  • Prepare incident reports and be able to explain and testify about them in court or hearings.
  • Regulate vehicle and pedestrian traffic at the Casino.
  • Promote superior customer service and demonstrate professionalism.
  • Monitor radio, surveillance equipment, and silent-alarm systems as part of dispatch duties.
  • Receive and record incoming and outgoing telephone and radio calls.
  • Dispatch appropriate staff and equipment for routine and emergency calls.
  • Relay questions or instructions from remote units.
  • Coordinate police, fire, ambulance, and other emergency activities.
  • Issue and receive public safety passes and maintain visitor logs.
  • Maintain knowledge of Casino services, promotions, and their locations.
  • Carry a Conducted Electrical Weapon (CEW) as instructed and complete the department certification process, including full probe exposure.
  • Attend defensive tactics training and demonstrate detention techniques, including use of handcuffs and batons, in a controlled environment.
  • Patrol Tribal assets using designated patrol vehicles and/or bikes.
  • Use issued equipment appropriately and regularly document its condition in reports.
  • Follow safety policies and procedures and attend scheduled safety meetings and training.
  • Serve Fantasy Springs and the Cabazon Band of Mission Indians with exceptional service and professionalism.
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