Public Safety Officer

Volunteers of America Upstate NY•Rochester, NY
•$19 - $19•Onsite

About The Position

The Public Safety Officer monitors Residential Reentry Center residents and former residents on home confinement and helps protect the safety of residents, staff, and the site. The role monitors facility and program activities, helps residents understand and follow program policies, and completes resident check-in and check-out processes. The officer also conducts security checks and required breathalyzer and urine screening, answers agency phones, reports concerns to a supervisor, and completes required reports, paperwork, and data entry. The officer maintains resident confidentiality and follows applicable regulatory requirements and Volunteers of America guidelines.

Requirements

  • Ability to learn and apply interpersonal and crisis management skills.
  • Ability to learn and implement safe evacuation and disaster procedures.
  • Ability to exhibit a calming presence and interact in a polite, courteous, and professional manner.
  • Ability to safely and carefully lift and carry heavy objects up to 50 pounds unassisted.
  • Ability to pass a Federal Bureau of Prisons background check.
  • Ability to obtain first aid and CPR certification.
  • Valid New York State identification.

Responsibilities

  • Monitor Residential Reentry Center residents and former residents on home confinement.
  • Help protect the safety of residents, staff, and the facility site.
  • Maintain resident confidentiality and keep records in accordance with regulatory agency requirements and VOA guidelines.
  • Monitor internal and external activities of the facility and program.
  • Help residents understand and follow policies and program rules.
  • Complete check-in and check-out processes for residents entering or leaving the facility.
  • Conduct security checks, breathalyzers, and urine screens as required.
  • Answer agency phones.
  • Report issues or concerns to a supervisor in accordance with divisional guidelines.
  • Model agency values and core expectations.
  • Complete standard reports, paperwork, and data entry as requested or required.
  • Perform other duties as directed.

Benefits

  • Competitive pay
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Company-paid long-term disability insurance
  • 403(b) plan
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