Public Safety Officer
About The Position
UChicago Medicine is hiring a Public Safety Officer for its Hyde Park location. This is a 100% onsite role, and the employee must be based in the greater Chicagoland area. Under the general supervision of the Public Safety Supervisor, the officer helps maintain a secure and safe environment for faculty, staff, patients, visitors, and property. The role includes dispatch communications, receiving and rotating emergency and non-emergency calls, gathering details to assess the nature and urgency of requests, and identifying incident locations and scope. The officer also mentors Public Safety Coordinators and supervises shift operations; conducts foot and mobile patrols; checks that areas are locked and secure; responds to emergencies, drills, alarms, and service calls; and coordinates communications and resources. Additional duties include providing escorts, supporting staff with difficult or abusive patients and visitors, assisting clinical staff with restraints when necessary, monitoring CCTV, maintaining records and detailed incident reports, assisting with investigations, communicating relevant information across shifts and with leadership and UCPD, and attending legal proceedings when required. Other duties may be assigned.
Requirements
- High school diploma or GED.
- Valid driver's license.
- Complete, within the first 180 days of employment, the training and certifications provided by UCM: Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification, International Association of Health Safety and Security (IAHSS) Advanced Certification, CPR/AED Certification, Defensive Tactics, Handcuffing Certification, and Use of Restraints.
Nice To Haves
- Associate degree in Criminal Justice or an equivalent field preferred.
- At least one year of experience in health care preferred.
Responsibilities
- Serve as a mentor and provide support to Public Safety Coordinators.
- Supervise shift operations.
- Conduct foot patrols in assigned areas, double-tap required tour access points, and report safety and security risks or issues.
- Conduct mobile patrols on grounds and in parking garages as assigned.
- Verify areas are properly locked and secured during patrols.
- Respond immediately to unplanned life-safety or security emergencies and drills or exercises.
- Request emergency services and/or UCPD assistance when necessary.
- Manage two-way communications and resources during daily operations and emergency response.
- Provide security escort services when requested.
- Respond to difficult and/or abusive patients and visitors when requested by staff, and assist clinical staff in restraining patients when necessary.
- Provide security in high-risk areas.
- Perform dispatch communications and monitor CCTV.
- Maintain accurate records of service requests and other departmental activities.
- Assign Incident Report numbers and complete accurate, detailed reports for security-related incidents.
- Assist with investigations of criminal and/or suspicious occurrences in the medical center.
- Communicate necessary information promptly to other shifts, department administration, leadership, and UCPD.
- Direct and coordinate responses to service calls and alarms.
- Attend court or other legal proceedings to provide details of specific incidents as required.
- Perform other assigned duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
