Public Safety Officer LEAD

Beth Israel Lahey Health•Plymouth, MN

6d•$24 - $30

About The Position

The Public Safety Officer Lead is a working-lead role that combines supervisory, inspection, and scheduling functions with general security duties. The position assists the Public Safety Director in improving the operational efficiency of the Public Safety Department and maintains high-quality, community- and customer-service-based security for the health system. The Lead PSO supports all security officers on the assigned shift and helps ensure 24-hour proprietary Public Safety guard force coverage. The role involves scheduling and shift coverage, assigning and overseeing shift tasks, reviewing security records and camera footage, compiling incident statistics, and assisting with departmental policies and administrative functions. The Lead PSO may provide coverage at the Switchboard and Communication and Dispatch Center, serve as a liaison with local emergency services during site emergencies, and attend role-related meetings and trainings. The position also includes the duties in the Public Safety Officer job description, Position Code 925. This position is 40 hours per week on the evening shift, with rotating weekends and holidays. It is covered by a collective bargaining agreement, with a listed base hourly pay range of $23.77–$30.15. Staff must be vaccinated against influenza as a condition of employment.

Requirements

Thorough working knowledge of hospital, security, and/or public safety operations.
At least 2 years of previous or current law enforcement, military, and/or hospital security experience in a supervisory role.
Strong overall computer skills, including strong skills in Microsoft Suite.
General knowledge of CCTV, ID badge, and access control systems.
Ability to use a telephone, computer, communications systems, and dispatch software.
LTC, or ability to obtain and maintain one.
Maintain a valid Massachusetts driver’s license.
Complete IAHSS Supervisory Certification within 60 days of employment.
CPI/MOAB Certification is required within 3 months of employment.
Influenza vaccination is required as a condition of employment.

Nice To Haves

CPI/MOAB Certification.
SSPO or MPTC Police Academy.

Responsibilities

Assist the Public Safety Director with the operational efficiency of the Public Safety Department.
Support all security officers assigned to the shift and maintain high-quality, customer-focused security services.
Schedule staff, arrange shift coverage and special security details such as one-to-one security, and schedule vacations to help ensure 24-hour guard force coverage.
Oversee, distribute, and assign shift tasks, including post assignments, ID badging hours, parking lot audits, code drills and unit tabletops, lost-and-found inspections, M-Room form audits, and bank runs.
Conduct shift briefings.
Review cameras, Daily Activity Reports, and Detex tours; analyze data and provide monthly reports.
Collect and archive weekly site incident statistics.
Maintain a clean and orderly post, including basic cleaning and disinfection of public safety desktops, computers, equipment, and vehicles when necessary or directed.
Assist with developing, rolling out, and maintaining compliance with departmental policies and procedures.
Provide coverage at the Switchboard and Communication and Dispatch Center.
Support the director with administrative functions, including filing, document review, Fire Drill Forms, and Fire Extinguisher Inspections.
Attend role-related meetings and trainings, including WPV Committees, the Use of Force Committee, the BHU Safety Committee, the Emergency Management Committee, and associated trainings.
Maintain open communication and professional relationships with internal and external partners.
Act as a liaison between the hospital and local emergency services during a site emergency.
Support the hospital’s core values and mission by providing exceptional customer-focused service to patients, visitors, and staff.
Perform the duties outlined in the Public Safety Officer Job Description, Position Code 925.