Public Safety Officer

Point Loma Nazarene University•San Diego, CA

7d•Onsite

About The Position

Public Safety Officers serve as guardians of the campus, providing public safety to faculty, staff, students, and visitors while supporting PLNU’s mission by fostering a safe learning, working, and living environment. The role combines campus patrol and emergency response with dispatch, customer assistance, security-system monitoring, access control, ID-card administration, and general office support. The position rotates across campuses and other assignments; shifts and days off vary, and midnight shifts and weekends are required when rotating to the Point Loma Campus.

Requirements

Current California Security Guard registration, or ability to obtain a Security Guard license from the California Bureau of Security and Investigative Services within 30 days of hire.
Current First Aid, CPR, and AED certification, or ability to complete training and obtain certification within 30 days of hire.
Valid California Driver’s License and a safe driving record.
High school diploma or GED certificate.
Experience as a law-enforcement or security officer and/or experience using two-way radio communication.
Basic knowledge of access-control and surveillance-camera software and hardware, CAD systems, mass-notification software, and ID-card creation software and hardware.
Effective oral and written communication skills.
Strong interpersonal skills, flexibility, and a customer-service orientation.
Ability to react calmly and effectively in emergencies and to anticipate, identify, and solve problems.
Strong multitasking skills, a proactive approach to job responsibilities, and attention to detail.
Proficiency in Microsoft Word, Excel, and Google Suite.
Ability to work all shifts and locations. The Department of Public Safety operates 24/7, 365 days a year, across three campuses and other assignments.
Must own a cell phone and be willing to be assigned on-call status.
Must be at least 18 years of age.
Evidence of Christian commitment and active church involvement; staff agree to live in accordance with PLNU’s Community Life Covenant.
Successful completion of a pre-employment physical, drug screening, and background check.

Nice To Haves

Bachelor’s degree.
Bilingual ability.

Responsibilities

Secure campus premises and personnel by patrolling on foot or in an assigned motor vehicle, monitoring surveillance equipment, inspecting buildings, parking lots, equipment, and access points, performing lock and unlock procedures, and permitting entry.
Provide escorts and other assistance to visitors, students, staff, and faculty, including lockout services, jump-starts, and routine information.
Observe and report security breaches, facility and safety hazards, and emergencies; contact police, fire, ambulance, or other emergency responders as needed.
Prevent loss and damage by reporting irregularities and informing violators about policies and procedures.
Direct traffic and enforce the PLNU Vehicle Code.
Prepare written reports of daily activities, observations, and incidents.
Maintain equipment through preventive maintenance, troubleshooting, following manufacturer instructions, and evaluating equipment and techniques.
Respond to alarms, collisions, injuries, and other emergencies as a first responder.
Use radios and other communication devices clearly and concisely.
Answer calls to the Public Safety dispatch line, dispatch officers, and maintain detailed and accurate CAD log entries.
Greet and assist walk-in customers at the Department of Public Safety.
Monitor the Public Safety dispatch email account and university surveillance system.
Operate the university mass notification system, access control system, and alarm monitoring software.
Issue employee and student ID cards; monitor and track ID-card charges, supply inventory, and technical support issues.
Receive and log lost-and-found items and collaborate with the main lost-and-found coordinator.
Assist with office duties, including inventory, ordering supplies, and mail distribution.
Cover Welcome Center duties as needed.
Perform miscellaneous job-related duties as assigned.
Maintain a professional appearance and demeanor.