Public Safety Officer, Level II (Flex/PRN)

Multi-Assistance Center at Management • San Antonio, TX

1d • $16 • Onsite

About The Position

As a Public Safety Officer at Morgan’s Multi-Assistance Center (MAC), you will ensure a safe and secure environment for MAC members, their families, staff, and visitors while fostering a positive, inclusive atmosphere. This role requires a Level III Security License and Crisis Prevention Institute (CPI) certification, with a strong focus on non-restrictive, de-escalation strategies in a restraint-free environment. You will collaborate with caregivers and interdisciplinary teams to manage behavioral challenges empathetically and professionally.

Requirements

• High school diploma or equivalent required
• Level II Security License required (Non-Commissioned Security Officer)
• CPI certification, or willingness to complete CPI training provided by Morgan’s MAC
• Minimum 2 years of experience in security or public safety
• Minimum 2 years of experience working with individuals with special needs or disabilities
• Commitment to Core Values: Embodies the MAC's core values of Empower, Include, Educate, and Innovate in daily interactions and service delivery to members and partners.
• Meticulous Attention to Detail: A keen eye for detail and a thorough approach in identifying and addressing safety concerns.
• Proactive Service Mentality: Consistently seeks opportunities to provide exceptional service and support to members and partners.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to remain calm and composed in high-stress situations, with a focus on safety and empathy
• Maintaining a neat and professional appearance, along with a calm and composed demeanor, is always expected.
• Good judgment, adaptability, persuasiveness, self-confidence, and optimism are essential.
• A valid Texas driver’s license, reliable vehicle, and minimum auto insurance are mandatory.

Nice To Haves

• Preferred experience with de-escalation techniques for individuals with intellectual or developmental disabilities
• Proficiency with security systems, incident reporting, and dispatch operations.
• Strong verbal and written communication skills for reporting and interaction with MAC members, staff, and MAC Partners
• Occasional travel for meetings, events, and training is required.

Responsibilities

• Patrol & Surveillance: Security officers regularly patrol assigned areas on foot or in a vehicle, monitor surveillance cameras and alarms, conduct security checks of buildings and grounds, and identify and report suspicious activity.
• Access Control: Security officers monitor entrances and exits, verify identification of visitors and employees, control access to restricted areas, and issue visitor badges and escorts.
• Incident Response: Security officers respond to alarms and emergencies, investigate incidents and accidents, interview witnesses and gather evidence, and write detailed reports.
• Crisis Prevention & Intervention: Respond to disruptive behaviors using non-restrictive, de-escalation techniques. Collaborate with caregivers and other professionals to provide support to individuals experiencing crises, ensuring a compassionate and non-confrontational approach.
• Incident Reporting: Accurately report security incidents and provide detailed information to assist in investigations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED