Public Safety Lead Officer - Full Time Nights

MLK Community Healthcare•Los Angeles, CA

About The Position

The Public Safety Lead Officer works under minimal supervision for the Public Safety Department at Martin Luther King, Jr. Community Hospital. The role applies departmental training, practices, procedures, and experience, with an emphasis on coaching, mentoring, instruction, and intervention. The officer is expected to maintain advanced law-enforcement knowledge and skills, stay current on penal-code revisions, and complete continuing education, training, and seminars related to law enforcement. The position may provide supervisory leadership when the Shift Supervisor is off-site or unavailable. The employee is expected to support the hospital’s mission, core values, strategic plan, and quality and performance improvement activities. The officer helps maintain a safe hospital environment through patrol, access control, surveillance, incident response and investigations, emergency and hospital-code responses, and communication with hospital personnel and outside agencies. The role also includes shift leadership, staff training and attendance monitoring, report and property documentation, and assistance with patient-related security situations. Training and duties cover topics such as use of force, de-escalation, patient restraints, workplace violence, active-shooter response, disaster response, and hospital emergency codes.

Requirements

  • High school diploma or equivalent certification.
  • Valid California guard card.
  • Completion of the POST PC 832 40-hour course program.
  • IAHSS Basic certification; Advanced certification will be considered.
  • Current AVADE certification as an instructor or participant, to be obtained within 30 days of hire.
  • Two to five years of experience working in a healthcare environment, specifically in Public Safety or Security.
  • Current AHA Basic Life Support certification; CPR must be obtained within the first 60 days of employment.
  • Excellent guest-relations skills and computer literacy.
  • Expertise in conducting complex investigations, interviewing, obtaining investigative information, and writing reports.
  • Ability to provide detailed reports of collected data and findings.
  • Strong attention to detail and commitment to accuracy and quality.
  • Strong service orientation and interpersonal and communication skills.
  • Ability to work under pressure and maintain efficiency and composure in sensitive situations.
  • Experience with Microsoft Office.
  • Ability to type at least 50 words per minute.

Nice To Haves

  • Completion of a Law Enforcement POST-Training Regular Basic Course Academy with valid proof of certification, or completion of the Basic Course Modular Format; for the modular format, successful completion of Module III (144 hours), Module II (189 hours), and Module I (394 hours) with valid proof of certification is specified.
  • Bachelor of Arts or Bachelor of Science degree in Administration of Justice or Criminal Justice.
  • Extensive public safety, security, law-enforcement, or military work history may be considered in lieu of education and POST certification, subject to determination by the Public Safety leadership team.
  • Training in cultural diversity or sensitivity.
  • Military experience, especially with an emphasis in military police.
  • Completion of John E. Reid's technique of investigation and interrogation.
  • Understanding of CCTV footage collection, sensitivity, and follow-up.

Responsibilities

  • Provide shift leadership when the Shift Supervisor is absent or unavailable.
  • Participate in facility-wide training and assist with departmental in-service notifications, implementation, and observations.
  • Conduct vehicle and foot patrols to support a safe and secure environment for employees, physicians, patients, and guests.
  • Monitor and document attendance of assigned shift employees and provide input on departmental policy review.
  • Respond promptly to calls for service and maintain proficient radio communications.
  • Ensure command-center security and maintain continuous communication with security personnel and emergency agencies.
  • Investigate minor and major facility incidents, including criminal investigations, and document complaints against Public Safety and hospital staff.
  • Complete assigned reports, daily logs, forms, and investigative documentation accurately and on time.
  • Participate in the departmental new-hire training program and attend required yearly training and competency sessions.
  • Provide professional services to employees, patients, physicians, and guests, and conduct oneself professionally in keeping with the authority of the role.
  • Perform assigned command-center computer functions, including ID badge, surveillance, and clerical software tasks; monitor CCTV and checkpoint systems.
  • Report safety violations to appropriate leaders or department personnel.
  • Assist hospital personnel with disruptive or non-compliant patient restraints when requested by medical personnel.
  • Respond to audible fire alarms and hospital codes, and perform access control at assigned posts.
  • Maintain relationships with local, state, and federal law-enforcement agencies and appear in court when subpoenaed.
  • Intake, inventory, document, secure, and coordinate the handling of patient property and valuables according to procedure.
  • Conduct security screening, weapon intake, and permitted searches in accordance with training, law, and department policy; document and secure confiscated items as required.
  • Search forensic patients in accordance with policy and procedure, conduct authorized detainments, and use a metal-detector wand when screening people seeking hospital access.
  • Respond to patient elopements, investigate and document them, and coordinate with medical personnel to locate missing patients and use the hospital risk-reporting system.
  • Transport used and restocked crash carts between patient-care areas, Materials Management, and Pharmacy as assigned.
  • Complete Workplace Violence Prevention training and certification; provide safety-companion support only briefly and provide a verbal handoff to the companion.
  • Carry out authorized hospital lockdown procedures, including securing perimeter doors and screening people at designated entrances and exits.
  • Dispatch as needed to cover breaks, lunches, or call assignments; update employee vehicle information and assign parking permits.
  • Perform assigned safety duties at outside clinics and conduct fire watches as needed.
  • Perform other duties as assigned by a Public Safety Supervisor or above.
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