Public Safety Information Center Clerk
About The Position
Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for the City of Hampton, a vibrant waterfront community, celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits and promotes career and personal development. The City of Hampton is seeking an Information Center Clerk to provide customer support services to law enforcement officers, citizens and agencies throughout the nation. This class works under close supervision according to set procedures.
Requirements
- High School graduation or GED equivalent.
- Three months customer relations experience to include direct customer contact, problem identification and resolution preferred or closely related experience.
- Will be required to successfully complete a Police Department background investigation to include a polygraph examination and preemployment screening for controlled substances.
- Must possess a valid motor vehicle operator’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
- Must be able to successfully obtain a VCIN certification within a specified length of time in accordance with internal guidelines.
- Requires effective communication with internal and external customers.
Nice To Haves
- Three months customer relations experience to include direct customer contact, problem identification and resolution preferred or closely related experience.
Responsibilities
- Provide customer support services to law enforcement officers, citizens and agencies throughout the nation.
- Maintain the ability to provide credible testimony in court, to the magistrate and in other situations where credibility will be of importance.
Benefits
- Enrollment in the Virginia Retirement System
- Excellent healthcare insurance
- Other fringe benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
