Public Safety Dispatcher

Houston Healthcare • Warner Robins, GA

5d • Onsite

About The Position

The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations. Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.

Requirements

• Two (2) years of customer service/telecommunications, military, law enforcement or security experience
• A high school diploma or equivalent.
• Medium Max 25 lbs.: Up to 25 lbs., 0-33% of the work day (occasionally); lifting 25 lbs. max; carrying of objects up to 25 lbs.; occasional to frequent standing and walking; occasional sitting; close eye work (computers, typing, reading, writing).

Nice To Haves

• Additional training beyond high school
• APCO, IAHSS or related certification

Responsibilities

• Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers
• Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms
• Monitor complex system of alarms, computerized access control, and CCTV
• Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete
• May perform Public Safety Officer duties when assigned
• Performs other related duties as required

Benefits

• Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
• Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED