Public Safety Dispatcher (Seasonal)

National Park Service • West Glacier, MT

4d • Onsite

About The Position

You will serve as a Public Safety Dispatcher (Seasonal) for the Intermountain Region, National Park Service. This is a temporary seasonal appointment not to exceed 1039 hours, expected to end upon completion of the season's work. As a federal employee, you and your family will have access to a range of benefits designed to make your federal career rewarding. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Requirements

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check.
• Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid state-issued driver's license.
• Successfully pass the E-Verify employment verification check.
• Minimum Qualification Requirements: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as relaying information on a radio or telephone system; working as a switchboard operator; dispatching information on a fire or at a construction site; working as a security guard or law enforcement officer; producing criminal reports through a computer system; or coordinating emergency response efforts. You must include hours per week worked.
• OR Education: Successful completion of at least four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. The education must have been attained in an accredited business, secretarial or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. You must include transcripts.
• OR Successful completion of a combination of education and experience as described above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study beyond the second year is equivalent to 6 months of specialized experience. To combine education and experience, first take the number of semester/quarter hours completed in excess of the first 60 semester hours//90 quarter hours (i.e., beyond the second year) and divide by 60 semester hours/90 quarter hours. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts.
• To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.
• For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

Nice To Haves

• You may be required to wear a uniform and comply with the National Park Service uniform standards.
• You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
• You may be required to travel overnight away from home occasionally.
• You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
• You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
• You may be required to operate a government (or private) motor vehicle as part of your official duties.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Provide public safety dispatch services in an emergency communications center setting.
• Obtain, verify and analyze incident information including location, reporting party contact information, nature and severity of the incident while applying effective communication skills to control the call via telephone and/or radio.
• Apply knowledge of geography, resource availability and accessibility, and agency specific systems to dispatch appropriate resources to an incident.
• Accurately document (in real time) incident information including, but not limited to reporting party contact information, incident details, changes in severity or conditions, responder status and call priority in a computer automated dispatch system (CAD).
• Enter person and vehicle information into the Criminal Justice Information Network and disseminates returns for critical information pertaining to officer and/or public safety.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree