Public Safety Associate

Maymont Foundation•Richmond, VA
•Onsite

About The Position

The Public Safety Associate monitors the Maymont property, proactively engages with guests, and responds to emergent situations. The role serves as a liaison with law enforcement, fire, EMS, and local agencies. It reports to the Public Safety Supervisor. Maymont is a 100-acre historic estate and park in Richmond, Virginia, maintained and operated by the nonprofit Maymont Foundation since 1975. Its grounds include the historic Maymont Mansion, The Robins Nature Center, an arboretum, formal gardens, and habitats for native Virginia wildlife and farm animals. The Foundation is committed to creating experiences that delight, educate, and inspire its guests. The associate helps provide a safe and friendly environment, patrols grounds and facilities, responds to safety and emergency needs, documents incidents, and secures buildings and property after hours. The position also supports cash-handling procedures, special events, programs, and other organizational activities. This is a part-time, hourly position.

Requirements

  • Strong oral and written communication skills and the ability to work effectively with diverse groups and individuals.
  • Ability to work flexible shifts, including nights, weekends, special events, and holidays.
  • Ability to present a polite and courteous manner toward visitors.
  • Ability to adhere to safety standards and recognize safety warnings and hazards.
  • Ability to interpret and explain Maymont policies, rules, and procedures to the public.
  • Ability to use a two-way radio.
  • First Aid and CPR certification, or willingness to become certified through employer-provided training.
  • Ability to operate a motor vehicle under a valid Virginia driver’s license.
  • Ability to pass a background check.
  • High school diploma or GED required.
  • Valid driver’s license and reliable transportation to and from Maymont required.
  • Frequent sitting, standing, walking, and talking for extended periods.
  • Frequent climbing, bending, stooping, and lifting up to 50 lbs.
  • Ability to work inside and outside in all-weather conditions.
  • Vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

Nice To Haves

  • Bilingual in English and Spanish preferred.
  • Previous work-related experience in customer service or security preferred.

Responsibilities

  • Communicate Maymont rules respectfully to help ensure a safe, friendly environment for guests.
  • Conduct scheduled rotations of grounds and facilities on foot, by golf cart, and by vehicle, monitoring gardens, grounds, facilities, animal habitats, parking lots, and open areas.
  • Respond promptly to public safety needs, security requests, and emergencies, coordinating with local law enforcement, fire, EMS, and local agencies as necessary.
  • Document incident responses, report them through appropriate channels, and provide follow-up as required.
  • Secure, lock, and alarm buildings, gates, and facilities to protect the property after hours.
  • Support cash-handling, collection, and transport according to established procedures.
  • Support Maymont’s mission and vision, including assisting with special events, programs, and activities across Maymont.
  • Perform other duties and tasks as required.
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