PTH Public Safety Associate

Anne Arundel County Library • Pasadena, MD

4d • $25 - $32 • Onsite

About The Position

Presents a welcoming, confident demeanor when interacting with a diverse public. Demonstrates exceptional communication skills to help prevent disruptions to public library services. Builds relationships with customers while discerning needs, redirecting requests, and managing unexpected behaviors. Assists customers in adhering to the library code of conduct. Advises customers and staff in safety procedures or events impacting the safety of building occupants. May act as liaison with emergency services and local agencies.

Requirements

• Graduation from a standard high school or equivalency program
• Must be at least 21 years of age or older
• Two years of management or supervisor level customer service experience

Nice To Haves

• Prior experience related to public safety, crisis response or security preferred.

Responsibilities

• Presents a welcoming, confident demeanor when interacting with a diverse public.
• Demonstrates exceptional communication skills to help prevent disruptions to public library services.
• Builds relationships with customers while discerning needs, redirecting requests, and managing unexpected behaviors.
• Assists customers in adhering to the library code of conduct.
• Advises customers and staff in safety procedures or events impacting the safety of building occupants.
• May act as liaison with emergency services and local agencies.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED