Public Safety Ambassador

Cornell University•Ithaca, NY

5d•Onsite

About The Position

The Public Safety Ambassador is an unarmed safety and security professional within Cornell University’s Division of Public Safety, working collaboratively with campus partners to help maintain a respectful, safe environment for the Cornell community. The position is located onsite at Cornell’s Ithaca, New York campus. It is unionized within the Cornell Police Union and pays $23.79 per hour. Visa sponsorship and relocation are not available. The role involves patrolling designated campus areas, identifying and reporting suspicious or hazardous situations, checking university facilities and equipment, and providing security at high-profile events. Ambassadors support emergency planning and response, including scene safety and traffic control, and may work with university and regional response partners. Schedules may vary to meet operational needs, including evenings, weekends, holidays, special events, and assignments outside regularly scheduled shifts. All community members are expected to foster belonging and a healthy work environment through respectful, empathetic, cooperative, and inclusive interactions, and by supporting others and work/life integration.

Requirements

High school diploma or GED.
1–2 years of relevant customer or public service experience.
Ability to work nights and weekends for additional assignments, including special events, athletic events, staffing shortages, and weather or disaster emergencies; shift assignments may change to meet departmental needs.
Valid New York State driver’s license and a good driving record. Employees with out-of-state licenses must obtain and show proof of a New York State license within 30 days of starting employment.
Ability to obtain and maintain background checks and meet physical requirements.
Ability to pass a psychological examination.
Must have or be able to obtain a New York State Security Guard License.
Demonstrated history of ethical and professional behavior.
Demonstrated interpersonal skills, customer-service orientation, flexibility, and effective verbal and written communication.
Ability to manage emergency situations calmly and logically and make quick decisions.
Ability to understand, follow, and enforce safety codes, regulations, and procedures.
Ability to use sound judgment, critical problem-solving skills, and empathy, informed by an understanding of campus operations.
Maintain certification in Responding to Emergencies and AED/CPR/First Aid.
Ability to perform Campus Security Authority requirements under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act.
Ability to develop inclusive and equitable working relationships with students, faculty, staff, and community members.

Nice To Haves

Two or more years of relevant security or public safety experience.
Current New York State Security Guard certification.
Familiarity with the university context.
Knowledge of public security codes, policies, and regulations.

Responsibilities

Patrol designated campus areas to help maintain a safe and respectful environment.
Identify and report suspicious or hazardous situations.
Conduct checks of essential university facilities and equipment.
Maintain a welcoming and safe environment through vigilance, adherence to safety protocols, and professional interactions.
Provide static security at high-profile sporting events, student events, and invited-speaker events.
Participate in planning for critical incidents and campus-wide emergencies.
Support emergency response by working with Public Safety Division partners to help ensure scene safety and provide traffic control.
Work in integrated response teams with university and regional partners, which may include Cornell University EMS, Environment Health & Safety, Student and Campus Life, the Community Response Team, and Cornell University Police Department.
Accept assignments outside regularly scheduled shifts, including special events, athletic contests, staffing shortages, and weather or disaster emergencies.
Work varying schedules and hours, which may include evenings, weekends, holidays, and special events.
Conduct security patrols without direct supervision and use sound judgment, problem-solving skills, and empathy when handling routine calls or emergencies.
Understand, follow, and enforce safety codes, regulations, and procedures.
Maintain certification in Responding to Emergencies and AED/CPR/First Aid.
Perform Campus Security Authority responsibilities pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act.
Cultivate inclusive and equitable working relationships with students, faculty, staff, and community members.
Contribute to a culture of belonging and a healthy work environment through respectful, collaborative, and welcoming conduct.

Benefits

Comprehensive health care options.
Generous retirement contributions.
Access to wellness programs.
Employee discounts with local and national retail brands.
Health and personal leave.
Three weeks of vacation.
13 holidays, including an end-of-year winter break from December 25 through January 1.
Two additional floating holidays.
Tuition-free Extramural Study and Employee Degree Program.
Tuition aid for external education.
Cornell Children's Tuition Assistance Program.