Public Safety Ambassador

Cornell University•Ithaca, MI

6d•Onsite

About The Position

The Public Safety Ambassador is an unarmed safety and security professional in Cornell University’s Division of Public Safety, working in collaboration with division partners to help maintain a respectful and safe campus environment. The role is based on Cornell’s campus in Ithaca, New York, and is an onsite, unionized position within the Cornell Police Union. The current rate of pay is $23.79 per hour. Ambassadors patrol designated campus areas, identify and report suspicious or hazardous situations, check essential university facilities and equipment, and provide security at high-profile events. They support emergency response and incident planning in coordination with university and regional partners, and may be assigned to work outside regular shifts, including evenings, weekends, holidays, special events, and emergencies. Applicants must submit a resume and cover letter. Visa sponsorship and relocation are not available.

Requirements

High school diploma or GED.
One to two years of relevant customer or public service experience.
Ability to work nights and weekends for additional assignments outside regularly scheduled shifts; shift assignments may change to meet departmental needs.
Valid New York State Driver’s License and a good driving record; out-of-state employees must obtain and show proof of a New York State license within 30 days of starting employment.
Ability to obtain and maintain background checks and meet physical requirements.
Ability to pass a psychological examination.
Must have or be able to obtain a New York State Security Guard License.
Demonstrated history of ethical and professional behavior.
Demonstrated interpersonal skills, customer-service orientation, flexibility, and effective verbal and written communication.
Ability to manage emergency situations calmly and logically and make quick decisions.
Ability to understand, follow, and enforce safety codes, regulations, and procedures.
Ability to conduct security patrols without direct supervision.
Sound judgment, critical problem-solving skills, and empathy, with an understanding of campus operations.
Maintain certification in Responding to Emergencies and AED/CPR/First Aid.
Ability to perform Campus Security Authority requirements under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act.
Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

Nice To Haves

Two or more years of relevant security or public safety experience.
Current New York State Security Guard certification.
Familiarity with the university context.
Knowledge of public security codes, policies, and regulations.

Responsibilities

Patrol designated campus areas to help maintain a safe and respectful environment.
Identify and report suspicious or hazardous situations.
Conduct checks of essential university facilities and equipment.
Maintain a welcoming and safe environment through vigilance, safety protocols, and professional interactions with staff, visitors, and the public.
Provide static security for high-profile events, including sporting events, student events, and invited speakers.
Participate in planning for critical incidents and campus-wide emergencies.
Support emergency response efforts alongside Public Safety Division partners, helping ensure scene safety and provide traffic control.
Work in integrated response teams that may include Cornell University EMS, Environment Health & Safety, Student and Campus Life, the Community Response Team, Cornell University Police Department, and regional agencies.
Be available for assignments outside regularly scheduled shifts, including special events, athletic contests, staffing shortages, and weather or disaster emergencies.
Work varying schedules and hours as operational needs require, including evenings, weekends, holidays, and special events.
Conduct security patrols without direct supervision and apply sound judgment, critical problem-solving, and empathy to calls for service and emergencies.
Understand, follow, and enforce safety codes, regulations, and procedures.
Maintain certification in Responding to Emergencies and AED/CPR/First Aid.
Perform Campus Security Authority requirements pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act.
Cultivate inclusive and equitable working relationships with students, faculty, staff, and community members.
Contribute to a culture of belonging and a healthy work environment through respectful, collaborative, and inclusive communication and conduct.

Benefits

Comprehensive health care options.
Generous retirement contributions.
Access to wellness programs.
Employee discounts with local and national retail brands.
Health and personal leave.
Three weeks of vacation.
Thirteen holidays, including an end-of-year winter break from December 25 through January 1.
Two additional floating holidays.
Tuition-free Extramural Study and Employee Degree Program.
Tuition aid for external education.
Cornell Children's Tuition Assistance Program.