Public Relations Manager

Regional Ambulance Services•Reno, NV
•$73,000 - $110,000

About The Position

The Public Relations Manager is a mid-level professional responsible for advancing REMSA Health’s external engagement strategy through public relations, government affairs, and community partnership initiatives. Working collaboratively with organizational leadership and a broad range of public, healthcare, government, donor, community, and media stakeholders, the role strengthens REMSA Health’s visibility, influence, relationships, and philanthropic support throughout the communities it serves. The position independently manages projects, relationships, and communications while supporting organizational priorities related to public awareness, advocacy, community engagement, stakeholder relations, and government affairs. As a key representative of REMSA Health and Care Flight, the Public Relations Manager builds and maintains strategic relationships that promote the organizations’ brands and reputations and support their missions, services, funding opportunities, public policy objectives, and community impact.

Requirements

  • Bachelor’s degree from an accredited institution in Public Relations, Communications, Public Administration, Political Science, Public Policy, Business Administration, Healthcare Administration, Nonprofit Management, Marketing, or a related field.
  • Four or more years of progressive experience in public relations, community relations, government affairs, public policy, communications, philanthropy, fundraising, advocacy, healthcare administration, or a related field.
  • Strong understanding of communications, public relations, community engagement, and stakeholder relationship management.
  • Knowledge of legislative processes, regulatory affairs, public policy development, and government decision-making.
  • Demonstrated ability to build productive relationships with elected officials, government agencies, healthcare organizations, public safety partners, businesses, media, and community organizations.
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Strong analytical, organizational, project management, and problem-solving abilities.
  • Ability to work effectively with diverse stakeholders while maintaining professionalism, credibility, and a nonpartisan approach.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Valid driver’s license with a clean driving record and ability to operate a motor vehicle.
  • Availability to attend community events, donor meetings, public hearings, legislative sessions, evening and weekend functions, and occasional travel as required.

Nice To Haves

  • Experience in healthcare, emergency medical services, public safety, nonprofit organizations, or another highly regulated industry.
  • Experience working with audience databases, Microsoft 365 applications, CRM platforms, and communications tools.
  • Knowledge of EMS, healthcare reimbursement, public safety funding, and nonprofit fundraising.
  • Existing relationships within Northern Nevada, including healthcare, public safety, government, business, and nonprofit sectors.

Responsibilities

  • Assist in implementing annual public relations, communications, and community engagement strategies aligned with organizational priorities.
  • Manage or support organizational content from planning through creation and distribution, including news releases, e-newsletters, executive communications, presentations, social media and website content, talking points, briefing materials, reports, and marketing collateral.
  • Support consistent organizational messaging and branding across internal and external communications.
  • Manage media inquiries and escorts, and cultivate positive relationships with media representatives.
  • Coordinate with external marketing and communications partners, including agencies and consultants.
  • Prepare presentations and informational materials for community groups, healthcare organizations, public safety partners, businesses, and other stakeholders.
  • Participate in committees and/or lead planning and execution of organization-sponsored events, including award programs, recognition week events, and employee honors.
  • Support crisis and issue management and, when assigned, back up the Public Information Officer during organizational or community-wide emergencies, disasters, and other significant incidents. Under the direction of the Director of Public Relations and/or incident commander, gather and verify information, develop consistent messaging, respond to media inquiries, and deliver timely, accurate, accessible updates through official channels.
  • Develop and maintain relationships with community organizations, healthcare providers, public safety agencies, educational institutions, businesses, nonprofit organizations, and civic groups.
  • Represent REMSA Health at community meetings, events, conferences, public forums, and stakeholder gatherings as needed.
  • Coordinate community outreach activities, educational programs, and site visits to advance organizational goals and improve community health and safety outcomes.
  • Support relationship-building in urban and rural service areas served by REMSA Health and Care Flight.
  • Research legislation, regulations, and policy proposals to support or advance initiatives and legislation related to EMS, public safety, healthcare, community health, reimbursement, licensing, compliance, and organizational priorities at federal, state, regional, and local levels.
  • Maintain constructive, nonpartisan relationships with elected officials, legislative staff, regulatory agencies, municipalities, public safety leaders, healthcare organizations, industry associations, and community stakeholders.
  • Coordinate meetings, educational briefings, and facility tours for policymakers and government representatives.
  • Prepare legislative summaries, policy analyses, briefing materials, position papers, testimony, comment letters, presentations, and executive updates.
  • Provide leaders with regular updates and coordinate internal communications about governmental actions, policy developments, advocacy priorities, potential impacts, opportunities, and risks.
  • Represent REMSA Health, as requested, at legislative hearings, regulatory proceedings, coalition meetings, public forums, industry conferences, and other external events.
  • Collaborate with lobbyists, consultants, advocacy organizations, trade associations, and coalition partners to support organizational priorities.
  • Support advocacy efforts and communicate REMSA Health’s positions on public policy issues when appropriate.
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