Public Records Technician I

Escambia County Sheriff's OfficePensacola, FL
Onsite

About The Position

This class performs a variety of non-technical and technical clerical and office duties including report generation, document verification and preparation for storage, customer service/public contact duties and/or skilled duties in the imaging and scanning of documents, processing and creating of reports, and analysis of data.

Requirements

  • High School Diploma or equivalent (G.E.D.)
  • One year of specialized or technical training beyond high school
  • One year of office/clerical and customer service experience
  • Typing speed of 35 correct words per minute per 5 minutes.
  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes
  • Business English, spelling, and punctuation
  • Standard office practices, procedures, and equipment
  • Customer service principles
  • Applicable terminology
  • Providing customer service
  • Using a computer and related software application
  • Keyboarding
  • Handling multiple tasks simultaneously
  • Conducting research
  • Preparing standard reports
  • Proofreading documents and reports
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction

Responsibilities

  • Receives, compiles, reviews, and processes a variety of records and reports, which may include: sex offender registrations, juvenile arrests, records requests, offense reports, arrest reports and/or other related information.
  • Generates reports associated.
  • Conducts research and/or contacts appropriate individuals or agencies in an effort to obtain critical information, conduct background checks, and/or provide official and certified documents.
  • Independently draft, compose, type, and email invoices/cost letters regarding applicable fees.
  • Estimate and determine the fees associated with the requests according to statute.
  • Prepares, indexes, scans, and performs quality control checks on document imaging system information.
  • Conducts research and may receive payment for fees associated with background checks and public record requests.
  • Issue written receipts for all funds received.
  • Interpret, analyze and administer Florida State Statutes and Public Record Laws.
  • Researches cases to analyze and determine the status and/or judicial process to determine what statues are applicable.
  • Performs searches in the FCIC/NCIC database.
  • Maintains strict confidentiality.
  • Makes educated decisions pertaining to criminal field.
  • Acts as a liaison with other agencies.
  • Performs quality control of images and indexes of scanned documents.
  • May serve as lead.
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