L&I Public Records Analyst – Forms & Records Analyst 3

State of Washington•Thurston County – Tumwater, WA

3d•Hybrid

About The Position

Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. As our Public Records Analyst – Forms & Records Analyst 3, you’ll work on the Public Records Units team where you’ll ensure the agency meets the obligations of the Public Records Act RCW 42.56. In this role, you’ll provide the public access to agency records and ensuring transparency to our customers while still protecting confidential information. By collecting, reviewing and providing records in a timely manner, the agency can maintain focus on the core mission and maintain government accountability to the citizens of Washington.

Requirements

A Bachelor’s Degree in business administration, public administration, education, or a related field and two years of experience working in public records or managing confidential records.
OR An Associate’s Degree in business administration, public administration, education, or a related field and four years of experience working in public records or managing confidential records.
OR Six years of experience working in public records or managing confidential records.
Must be highly organized and have the ability to make quick decisions.
Demonstrated skills and knowledge with the Public Records Act, RCW 42.56.
Proficient with Microsoft Word, Outlook, Excel, Access, and Adobe Acrobat Professional.
Strong oral and written communication skills.
Professional and respectful behavior and strong team member
Excellent customer service skills.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

Nice To Haves

Familiar with Microsoft eDiscovery
Familiar with Box.com
Familiar with the agency and the purpose of various programs within the agency.
Ability to type with accuracy at least 40 wpm

Responsibilities

Manage, organize, and direct the research, analysis, and collection of data and records relevant to responses to the agency public records requests.
Using Microsoft eDiscovery to run and export searches.
Coordinate responses with other programs and staff in defining needs, planning and developing courses of action, and providing technical assistance.
Meet statutorily mandated deadlines and other self-imposed deadlines with requesters.
Determine the level of research, method of analysis, and provide responsive materials.
Organize, document, and track steps and analysis of processing requests in the Public Records Request Tracking System (PRRTS) to ensure complete and accurate files per the unit standards.
Understand and use independent judgement for denial of access to agency records and data under the Public Records Act and other legal statues.
Follow standard work and software tool to apply appropriate redactions.
Provide the correct exemption code and log to explain why records provided were withheld or redacted and maintains the confidentiality of records.
Use advanced writing skills to ensure compliance with agency accepted writing standards, and provide accurate responses that include valid statutory references for all denials of records.
Effectively communicate with customers to clarify requests as needed.
Create custom responses to requestors to clearly identify the requested materials and provide accurate and timely responses.