Public Programs Coordinator (39010)

Walters Art Museum•Baltimore, MD

1d•$45,425 - $45,425•Onsite

About The Position

The Public Programs Coordinator is responsible for supporting the development, implementation, and assessment of programs for multigenerational and adult audiences. Reporting to the Senior Manager of Public Programs, the coordinator will also liaise with external talent and collaborate with colleagues across museum departments to deliver a range of on-site experiences. The Public Programs Coordinator is a team member in the Public Programs Unit within the Learning, Experience & Community Engagement (LECE) Division. LECE’s work is grounded in the museum’s commitment to diversity, equity, accessibility, and inclusion. Under the direction of the Senior Manager of Public Programs, this role will coordinate the production of engaging, accessible, and inclusive programs for multigenerational audiences that connect with community interests, are designed in conjunction with exhibitions and collections, and align with the Walters' mission and goals.

Requirements

HS/GED diploma required.
Demonstrated organization, administration, and collaboration skills.
Customer service experience required.
Demonstrated interest in art and museums, and bringing people together.
Demonstrated commitment to equity, anti-racist pedagogy, and inclusive practices.
Effective verbal and written communication skills, including the ability to write for a range of audiences and colleagues with clarity.
Proficient with Google Suite, Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent organizational skills; must be highly attentive to details, including written and logistical details.
Demonstrated ability to work across teams and departments through information sharing, open communication, and being an effective partner, for example, by actively listening, providing recommendations in support of shared goals, and respecting the abilities and ways of knowing of others.

Nice To Haves

AA or BA preferred.
At least 1 year of experience planning and executing events preferred.
Knowledge of event management software and Altru.
Familiarity with Audio Visual technical equipment preferred.
Ability to speak more than one language preferred.
Active participant in the rich and vibrant creative community of Baltimore preferred.

Responsibilities

Provide administrative and logistical support for public programs.
Provide on-site support for programs.
Research and develop components for the program’s theme or focus that relate to art, culture, and social issues, in line with the Walters' mission, strategic plan, and DEAI goals.
Consider accessibility needs at the forefront of program planning.
Communicate event logistics to all internal stakeholders by participating in cross-departmental meetings and updating the museum’s internal events databases with program details.
Facilitate requests for information and materials from external talent to meet internal deadlines.
Draft correspondence in relation to external and internal inquiries about programs.
Create registration pages on ticketing and event management software (e.g., Altru) and monitor attendance figures.
In collaboration with the Senior Manager of Public Programs and the Marketing and Communications Department, co-create strategies and accompanying materials to market to all-ages audiences, and write program descriptions to promote programming and maximize attendance.
Assist in administrative tasks required for programs and maintain departmental records.
Draft, execute, and facilitate agreements with external talent and organizations.
Coordinate hotel, travel, and other expenses, as needed.
Order and organize supplies.
Maintain records related to programs, including tracking quantitative and qualitative data for archival and future planning purposes and updating contact lists.
Coordinate payment requests and track expenses.
Other duties as assigned.