Public Policy Administrative Coordinator

TEXAS COUNCIL ON FAMILY VIOLENCE•Austin, TX

2d•$24 - $26•Hybrid

About The Position

The Public Policy Administrative Coordinator supports the Texas Council on Family Violence’s policy team and its work to aid family violence programs and allied professionals in enhancing survivor safety. The role primarily handles administrative functions for the team, staff, committees, and work groups, and assists with legislative advocacy-related efforts as requested. The position reports directly to the Director of Public Policy. The role is hybrid, with remote work within Texas and periodic in-office responsibilities. Hybrid staff are also expected to travel and attend in-person activities associated with their duties. The position may be frequently on call for office and Capitol duties during the regular Legislative Session, and may require long or irregular hours, including weekends, especially during the session. Travel is up to 25% during non-legislative-session periods.

Requirements

Texas residency is required.
At least two years of administrative coordination experience.
Excellent written and oral communication skills, including grammar and spelling suitable for publication or presentation to internal and external audiences.
Proficient-to-expert skills with Microsoft Office and Adobe applications.
Comfort learning and adopting new computer applications and technology systems.
Ability to become proficient in administering the agency’s Coalition Manager system for Policy department initiatives.
Ability to manage time and complete multiple activities and projects within specified time frames.
Diplomatic communication skills and willingness to work with varying stakeholders.
Experience using office equipment, including a telephone system, copier, scanner, and printer.
Experience developing and managing a variety of filing systems.
Excellent organizational, record-keeping, and independent job-structuring skills.
Ability to respond sensitively and with awareness to people from diverse cultural, ethnic, and social backgrounds, with varied values, attitudes, and languages.
Regular, predictable attendance is required.
Commitment to TCFV’s mission to improve the lives of survivors and their families in Texas.
Ability to communicate and converse in English.
Ability to frequently tolerate prolonged stationary positions and frequently move about a large public building.
Ability to engage in frequent public contact and training.
Ability to work in or from a remote location or home-based office.
Emotional and physical stamina to handle high-pressure situations, complaints, difficult internal and external interactions, and long or irregular hours that may exceed 40 hours or include weekends as necessary, especially during the legislative session.

Nice To Haves

Working knowledge of Qualtrics or Tableau and ability to use the systems to collect and report data.
Bachelor’s degree; the employer will consider a combination of education and related experience, with two years of experience equivalent to one year of education.
Bilingual English/Spanish skills; other bilingual or bicultural lived experience is also a plus.
Experience incorporating perspectives of multiple communities, including BIPOC survivors, advocates, and stakeholders, when considering decision-making impacts and outcomes.
Experience providing direct services to individuals affected by domestic violence.
Project management experience.

Responsibilities

Provide administrative support, including entering and developing documents in Coalition Manager.
Help create training registrations and webinar announcements, and upload materials and recordings to Coalition Manager.
Collaborate in planning and implementing policy team events and projects, including Capitol Day, Staffer Day, Public Policy Committee meetings, and team-development retreats and trainings.
Create, maintain, and report CEU, CJE, and CLE files for policy team projects.
Facilitate technology support for policy team projects.
Take meeting notes when requested and prepare and assemble handout materials, particularly for hearings on short notice.
Schedule Policy staff meetings and assist with meeting coordination as requested by the Director of Public Policy or team members.
Participate in planning, developing, and implementing assigned special projects.
Help compile and order educational materials, toolkits, manuals, and other public-awareness materials.
Help develop and maintain administrative files and databases for policy team projects, including Policy listservs and Coalition Manager.
Attend required meetings and events in person or virtually, as needed.
Manage Policy team mailings and arrange project supplies as requested.
Help the Policy Director onboard new Policy team members on IT, administrative protocols, listservs, Coalition Manager maintenance, and other relevant systems.
Work with the policy team, at the Public Policy Director’s direction, to identify additional administrative support needs on the work plan.
Support other duties as assigned or arising during department operations.
Work with other teams to assist with distribution of the Technical Assistance line.
Support the Director of Public Policy with legislative advocacy-related efforts as requested.
Research information to respond to technical assistance where applicable.
Participate in Telicon review and the policy team on-call schedule.