Public Outreach Specialist I
The Tsui Group•Los Angeles, CA
•$110,000 - $115,000
About The Position
The Tsui Group is seeking a qualified and experienced Public Outreach Specialist I to join its aviation team in Los Angeles County. The role supports stakeholder engagement and communications for the ATMP Roadways and Enabling Projects. The specialist assists with public inquiries, project communications, outreach events, digital content, records, and reporting, and provides updates to the Public Information Specialist II. The position may require work on various shifts as needed.
Requirements
- Excellent written, visual, and verbal communication skills.
- Proficiency in digital platforms and tools, including website CMS, email marketing, social media management, Microsoft Office, and Adobe Creative Suite.
- Proven ability to manage competing priorities in a fast-paced environment.
- Experience engaging with diverse communities, government agencies, and the media.
- Familiarity with public project lifecycles, phasing, and communication requirements.
- Strong organizational skills and attention to detail.
- Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field.
- 5+ years of experience in public or stakeholder communications.
Nice To Haves
- Experience supporting large-scale infrastructure, transportation, or civic projects.
- Relevant professional licensure or certifications in public relations or related fields.
- Proficiency in Canva, Adobe Illustrator, and InDesign.
- Proficiency in Microsoft Excel, Word, PowerPoint, Teams, and Outlook.
- Experience using email marketing platforms.
Responsibilities
- Assist in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
- Track and address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
- Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
- Maintain stakeholder contact databases and distribution lists.
- Draft routine correspondence, meeting notices, stakeholder updates, and outreach materials.
- Assist with developing PowerPoint presentations, fact sheets, FAQs, and informational materials.
- Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
- Support website updates, document uploads, and content management activities.
- Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
- Support media event preparation, including attendee coordination, logistics, and material distribution.
- Maintain communication records, outreach activity logs, and stakeholder engagement databases.
- Coordinate meeting schedules, agendas, sign-in sheets, and meeting summaries.
- Monitor project activities and community concerns and provide updates to the Public Information Specialist II.
- Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
- Coordinate distribution of project information to internal project teams and external stakeholders.
- Support contractor and consultant teams in implementing approved project communication protocols.
- Assist with field outreach activities at project sites, meetings, and community events.
- Perform other communications and outreach-related duties as assigned.
Benefits
- Medical, vision, and dental insurance fully covered for the employee.
- Life and disability insurance.
- 10.5 days of accrued vacation pay.
- 6 days of sick pay, available immediately.
- 10 days of holiday pay, including 9 holidays and 1 personal day.
- 3% employer 401(k) contribution after 1 year of service.
- Monthly cell phone stipend.
- Laptop for work purposes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
