Public Information Specialist

The City of Fort Worth•Weatherford, TX
•$25 - $31•Onsite

About The Position

The City of Fort Worth is seeking a Public Information Specialist to support the Transportation and Public Works (TPW) Department in the timely, accurate, and compliant processing of public information requests under the Texas Public Information Act. This position coordinates the collection, review, organization, and release of responsive records and serves as a liaison between TPW divisions, City departments, the City Secretary’s Office, Legal Department, and members of the public. The position requires strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple requests and competing priorities in a fast-paced environment.

Requirements

  • Associate's degree
  • Two (2) years of directly related experience in records management, processing requests, public information, records administration, or a related field, preferably in a local government environment
  • Valid Texas Driver’s License

Nice To Haves

  • Experience processing public information requests in a local government or public-sector environment
  • Knowledge of the Texas Public Information Act, records management, retention requirements, and applicable City policies and procedures
  • Experience reviewing, organizing, and analyzing records from multiple sources, systems, and departmental areas
  • Experience with redaction, quality assurance, request tracking, records management, or document review systems
  • Strong communication, coordination, problem-solving, and organizational skills, with the ability to manage high volumes of requests and competing deadlines

Responsibilities

  • Process and coordinate public information requests from receipt through completion.
  • Assign or coordinate requests with appropriate staff.
  • Monitor requests and maintain accurate tracking.
  • Locate, collect, organize, and review records from multiple sources and systems for responsiveness, accuracy, completeness, and compliance with the Texas Public Information Act, including redaction and quality assurance.
  • Coordinate with TPW divisions, City departments, the City Secretary’s Office, Legal Department, and other appropriate staff regarding responsive records, additional review, or records that may not be releasable.
  • Prepare required request documentation and affidavits when applicable.
  • Respond to questions from requestors and stakeholders.
  • Coordinate record reviews by requestors or authorized outside parties when required.
  • Utilize request management, records management, document review, and other computer applications.
  • Assist with internal procedures and standard operating practices.
  • Identify opportunities to improve the efficiency, consistency, and quality of request processing.
  • Travel to various TPW or City locations as necessary to locate or retrieve responsive records.
  • Perform other related duties as assigned while adapting to changing priorities, procedures, technology, and workload demands.

Benefits

  • 11 Paid Holidays
  • Medical
  • Dental
  • Vision
  • Paid Time Off
  • Pension Plan
  • Professional Development Opportunities
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