Public Information Officer

City of New York•New York City, NY

13h•Onsite

About The Position

The Public Information Officer is LPC’s front-line liaison to the public, a primary cross-departmental liaison, and a key member of the Communications Team, which oversees the production of all external agency materials and publications, including managing the agency’s website and social media platforms. The Public Information Officer serves as part of the Commission’s public-facing Communications team, representing the agency and its work, and providing responsive customer service and clear guidance on complex topics to members of the public, landmark property owners, and professionals in the fields of architecture and preservation.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above.
High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to duties described above.
Education and/or experience which is equivalent to '1' above.
All candidates must have at least one year of experience as described in '1' above.

Nice To Haves

Baccalaureate degree in architecture, historic preservation, urban planning, public policy, or communications preferred.
Strong interest in historic preservation, public policy and urban planning, New York City government.
Experience interacting with the public, with a strongly collaborative approach.
Strong writing and oral communication skills.
Ability to assess, prioritize, and respond promptly to multiple assignments.
High attention to detail and strong organizational skills.
Proficient in Microsoft Office. (Word, Excel, PowerPoint)

Responsibilities

Respond to a high volume of phone and email inquiries from the public across a range of topics, including those related to the Commission’s permitting, such as LPC’s rules and regulations, permitting process, public review process and permit application status. Other topics include LPC’s landmark designation work, agency and intergovernmental processes, language access. Work requires leveraging multiple LPC databases and liaising with staff across departments to coordinate accurate and timely responses.
Work with the Director of Communications to develop educational and promotional materials, including brochures, factsheets, guides, and videos.
Assist the Director of Communications to generate and post content on LPC’s website and social media accounts.
Assist with outreach efforts for agency initiatives, including public meetings and press events.
Format public hearing presentations and upload materials to LPC’s website; coordinate public hearing video production and livestreams to YouTube.