Public Information and Marketing Coordinator I - City

City of Oklahoma City • Oklahoma City, OK

11d • $67,839 - $103,690

About The Position

The Public Information and Marketing Coordinator I works in the Administration Division of the City of Oklahoma City’s Public Works Department and reports to the Public Information and Marketing Manager. The position supports outreach and communication efforts by gathering, analyzing, and proactively sharing accurate information with City staff, media, residents, businesses, and other stakeholders about City services, programs, and events. The role works under general supervision, developing methods and sequences of work within a general outline, and may provide technical assistance to others promoting departmental programs and services.

The coordinator develops messaging strategies and content for digital and print platforms, implements communication plans and promotions, researches and writes clear, concise communications, and proofreads materials. Work includes public relations strategies, news releases, website maintenance and content creation, and communications through social media, okc.gov, eNewsletters, email, the City employee intranet portal, brochures, flyers, and signage. The position also contributes to a monthly employee newsletter and requires effective working relationships with City employees at all levels, outside agencies, media representatives, and the public.

The position is primarily performed indoors in a climate-controlled environment, with occasional local or out-of-town travel and occasional work outdoors in fair or adverse weather. Occasional work beyond normal hours may be required. Typical City working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., though hours may vary and may include weekends or holidays based on departmental needs.

Requirements

• Knowledge and skill in creating effective, clear copy for digital and print publications and platforms.
• Skill in customer service and responding to social media users in a timely and tactful manner.
• Skill in developing public relations and marketing plans.
• Skill in verbal, visual, and written communication using tact and diplomacy.
• Skill in public speaking.
• Skill in developing and coordinating production of written, visual, and verbal promotional media.
• Ability to comprehend and condense complex material into short, understandable communications.
• Ability to develop and implement alternative actions to improve organizational activities and programs.
• Ability to travel.

Nice To Haves

• Experience developing, editing, and proofreading content for digital and print platforms, including websites, social media, newsletters, email campaigns, brochures, flyers, signage, and internal communications.
• Proficiency in website content management systems, social media platforms, digital publishing tools, and analytics used to monitor engagement and improve communications effectiveness.
• Ability to respond professionally, promptly, and tactfully to public inquiries and social media comments while maintaining a customer-focused approach and representing the City positively.
• Understanding of municipal government operations, public information practices, community outreach, and the importance of accurate, transparent, accessible, and consistent communications.
• Experience coordinating or producing visual and multimedia content, including graphics, photography, presentations, promotional materials, and other resources supporting departmental initiatives.

Responsibilities

• Gather, analyze, and proactively disseminate accurate information to keep City staff, media, residents, businesses, and other stakeholders informed.
• Develop messaging strategies and content for digital and print platforms, including social media, okc.gov, eNewsletters, email, the employee intranet portal, brochures, flyers, and signage.
• Implement communications plans and promotions.
• Research, write, and proofread communications to ensure information is clear, concise, and understandable.
• Create public relations strategies and write news releases.
• Maintain websites and create website content.
• Support outreach and communication efforts, including a monthly employee newsletter.
• Provide technical assistance to others in promoting departmental programs and services to the public.
• Maintain effective working relationships with City employees, outside agencies, media representatives, and the public.

Benefits

• Competitive pay.
• An average of $22,000 annually contributed toward benefits and retirement.
• A comprehensive package supporting health and wellness, financial security, work-life balance, and personal and professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed