Public Housing Outreach and Advocacy Coordinator

City of New York•New York, NY

4d•$90,000 - $100,000

About The Position

The Public Housing Outreach and Advocacy Coordinator advances the Mayor’s Office to Protect Tenants’ mission to protect tenants and prevent displacement by supporting tenant organizing in NYCHA developments and coordinating between MOPT, NYCHA, and public housing residents. The role centers NYCHA tenants’ perspectives in City policy, program design, and interagency problem-solving, with a focus on tenant protections, habitability, and accountability. The coordinator supports resident associations, tenant leaders, and citywide NYCHA tenant coalitions in traditional public housing and housing privately managed through the PACT Program. They build relationships with residents, advocates, and community-based and legal organizations; facilitate engagement; and support tenant leadership and organizing capacity. The position also coordinates with NYCHA and City agencies, brings tenant perspectives into policy and program work, analyzes reported and systemic concerns, develops accessible tenant materials, prepares leadership briefings, and represents MOPT at public and community events. The role is part of the Mayor’s Office to Protect Tenants, within the Office of the Deputy Mayor for Housing and Planning. A cover letter is required in addition to a resume. The listed salary band is $90,000 to $100,000, with compensation shown as USD 100,000.

Requirements

Bachelor’s degree required.
At least 2 years of relevant experience in housing policy, government, or a related field.
Experience in tenant organizing, housing advocacy, community organizing, or tenant protection work.
Deep understanding of tenant rights, housing justice, and displacement pressures in New York City.
Ability to build trust and work collaboratively with tenants, advocates, and government partners.
Strong facilitation, communication, and problem-solving skills.
Commitment to equity, racial justice, and centering impacted tenants in government decision-making.
Comfort working in a fast-paced environment and with complexity and contradiction, including considering multiple perspectives.
Ability to identify problems and gaps and design and execute solutions.
A cover letter is required in addition to a resume.

Nice To Haves

Experience in public or subsidized housing is strongly preferred.
An advanced degree in public policy, urban planning, law, or a related field is preferred.

Responsibilities

Support tenant organizing in NYCHA developments, including resident associations, tenant leaders, and citywide tenant coalitions in traditional public housing and PACT-managed housing.
Build and maintain trusted relationships with NYCHA residents, tenant leaders, community-based organizations, and legal advocacy organizations.
Organize and facilitate listening sessions, town halls, and working groups to identify tenant concerns and priorities.
Support leadership development, organizing capacity, and coordination among resident associations.
Integrate into and support NYCHA’s existing tenant protection work.
Serve as MOPT’s liaison to NYCHA on tenant protection, resident engagement, and organizing matters.
Participate in interagency working groups and meetings related to NYCHA, tenant protections, and housing stability, in coordination with the Deputy Mayor for Housing and Planning’s team.
Support accountability and follow-through on commitments made to NYCHA residents by City agencies.
Bring NYCHA tenant perspectives into MOPT policy development, program design, and strategic planning.
Support the development and implementation of tenant protection initiatives affecting public housing residents.
Analyze trends in complaints, organizing feedback, and systemic issues to inform MOPT recommendations and interventions.
Work with NYCHA to develop clear, accessible materials for tenants about tenant rights, protections, and City resources.
Prepare briefings, memos, and reports for MOPT leadership on NYCHA tenant issues, organizing efforts, and outcomes.
Represent MOPT at community meetings, public hearings, and stakeholder convenings.