Public Housing Outreach and Advocacy Coordinator

City of New York•New York City, NY

About The Position

The Public Housing Outreach and Advocacy Coordinator advances the Mayor’s Office to Protect Tenants’ mission to protect tenants and prevent displacement by supporting tenant organizing in NYCHA developments and coordinating between MOPT, NYCHA, and public housing residents. The role ensures NYCHA tenants’ perspectives inform City policy, program design, and interagency problem-solving, with a focus on tenant protections, habitability, and accountability. The coordinator supports resident associations, tenant leaders, and citywide NYCHA tenant coalitions in traditional public housing and privately managed public housing through the PACT Program. The position builds relationships with residents and advocacy organizations; facilitates listening sessions, town halls, and working groups; and supports resident leadership and organizing capacity. It serves as MOPT’s liaison to NYCHA, participates in interagency efforts, and helps ensure agencies follow through on commitments to residents. The role also brings tenant perspectives into MOPT policy and strategic planning, supports tenant protection initiatives, and analyzes complaints and organizing feedback to inform recommendations. In coordination with NYCHA, the coordinator develops accessible materials on tenant rights, protections, and City resources; prepares briefings, memos, and reports for MOPT leadership; and represents MOPT at community meetings, public hearings, and stakeholder convenings.

Requirements

Bachelor’s degree required.
At least 2 years of relevant experience in housing policy, government, or a related field.
Experience in tenant organizing, housing advocacy, community organizing, or tenant protection work.
Deep understanding of tenant rights, housing justice, and displacement pressures in New York City.
Ability to build trust and work collaboratively with tenants, advocates, and government partners.
Strong facilitation, communication, and problem-solving skills.
Commitment to equity, racial justice, and centering impacted tenants in government decision-making.
Comfort working in a fast-paced environment.
Comfort with complexity and contradiction and ability to consider multiple perspectives.
Ability to identify problems and gaps and design and execute solutions.

Nice To Haves

Experience in public or subsidized housing is strongly preferred.
Advanced degree in public policy, urban planning, law, or a related field is preferred.

Responsibilities

Support tenant organizing in NYCHA developments, including resident associations, tenant leaders, and citywide NYCHA tenant coalitions in traditional and privately managed public housing through the PACT Program.
Build and maintain relationships with NYCHA residents, tenant leaders, community-based organizations, and legal advocacy organizations.
Organize and facilitate listening sessions, town halls, and working groups to identify tenant concerns and priorities.
Support resident leadership development, organizing capacity, and coordination among resident associations.
Integrate into and support NYCHA’s existing tenant protection work.
Serve as MOPT’s liaison to NYCHA on tenant protection, resident engagement, and organizing matters.
Participate in interagency working groups and meetings related to NYCHA, tenant protections, and housing stability, in coordination with the Deputy Mayor for Housing and Planning’s team.
Support accountability and follow-through on commitments made to NYCHA residents by City agencies.
Bring NYCHA tenant perspectives into MOPT policy development, program design, and strategic planning.
Support the development and implementation of tenant protection initiatives affecting public housing residents.
Analyze trends in complaints, organizing feedback, and systemic issues to inform MOPT recommendations and interventions.
Develop accessible materials with NYCHA for tenants about tenant rights, protections, and City resources.
Prepare briefings, memos, and reports for MOPT leadership on NYCHA tenant issues, organizing efforts, and outcomes.
Represent MOPT at community meetings, public hearings, and stakeholder convenings.