Public Health Program Manager

County of Madera•Madera, CA

About The Position

Under general direction, the Public Health Program Manager plans, organizes, and manages staff and program operations within the Department of Public Health. The role oversees programs providing direct services to targeted community populations and is responsible for designing, developing, and implementing program services, goals, and objectives while ensuring compliance with mandated requirements. The manager supervises supervisory, professional, technical, and/or administrative support staff and performs related duties as assigned. The position manages program activities, staffing, service delivery, resources, grants, budgets, and collaborations with County departments and external organizations. It supports program evaluation and quality improvement, interprets applicable laws and regulations, and prepares reports and presentations for management, oversight agencies, and other stakeholders. The work is performed in a standard office environment, with travel by motor vehicle to County and meeting sites. Some roles may require a California driver’s license.

Requirements

Equivalent to a bachelor’s degree from an accredited college or university, with major coursework in public health, behavioral health, social work, public administration, or a related field.
Four years of increasingly responsible experience administering and/or supervising programs and activities of a public health agency, hospital, or clinic.
At least two years of supervisory experience.
Knowledge of employee supervision, including work planning and assignment, performance evaluation, discipline, and staff training.
Knowledge of leadership and program management, including program planning, development, implementation, and evaluation.
Knowledge of assigned program operations, services, mission, scope, priorities, and relevant County, department, and program policies and procedures.
Knowledge of budget development and monitoring, social determinants of health, health equity, socioeconomic and cultural impacts on public health, and community needs assessment.
Knowledge of community resources, training methods, applicable laws and regulations including confidentiality laws, and grant proposal preparation and administration.
Knowledge of complex recordkeeping, effective teamwork, customer service, English composition and grammar, and relevant computer software and business equipment.
Ability to select, supervise, train, develop, and objectively evaluate staff; delegate work and responsibility; and ensure assignments are completed effectively.
Ability to develop and implement program goals, policies, procedures, work standards, and operational practices; manage program operations; and adapt to changing priorities and resources.
Ability to work with diverse socioeconomic, age, and ethnic groups and collaborate with internal and external stakeholders to identify community care needs.
Ability to analyze situations and problems, apply relevant laws and standards, maintain complex records, prepare business documents, and organize work to meet deadlines.
Ability to represent the department and County in meetings, communicate clearly in writing and orally, use relevant computer systems and equipment, and foster effective working relationships.
Some positions may require possession of, or the ability to obtain by appointment, an appropriate California driver’s license.

Responsibilities

Plan, organize, manage, and participate in staff work supporting public health programs that provide direct services to diverse community populations.
Implement policy, systems, and environmental change initiatives and manage assigned programs, staff, projects, and strategies.
Resolve performance problems, document performance, train and develop staff, and assist with staff selection, hiring, and promotion.
Manage daily program operations by setting performance expectations and monitoring work for compliance with policies, procedures, quality standards, and timelines.
Assess service delivery, report findings to upper management, and implement improvements to efficiency, service quality, and program effectiveness.
Recommend and implement program goals, objectives, policies, procedures, work standards, and internal controls.
Direct and participate in acquiring and managing resources and ensure program facilities meet compliance requirements.
Develop and implement program action or operational plans; create resources and provide training and assessments for program participants.
Manage public health services and activities, including nursing, nutritional, and therapeutic services.
Interpret applicable laws and regulations, verify program compliance, and recommend measures to ensure compliance.
Collect and compile data and narratives for program evaluation; prepare reports on program metrics and outcomes and act on evaluation findings as directed.
Prepare administrative and technical reports, business correspondence, and presentations; present information to internal and external stakeholders and conduct community outreach presentations.
Provide consultation and guidance on service delivery and operational effectiveness to staff and County personnel.
Research grant opportunities, recommend their feasibility, assist with proposals, manage grant implementation, monitor activities and expenses, and communicate with funders about status and adjustments.
Assist in developing the program budget, prepare cost estimates and projections, and monitor expenditures for compliance with budget provisions.
Work with County staff, agencies, community groups, contractors, and public and private organizations to identify shared-service and collaboration needs or arrange contracted services.
Provide accurate information about services and policies and respond to sensitive complaints from community members and County staff.
Participate in professional group meetings and stay current with trends, innovations, and best practices; may chair or facilitate committees.
Contribute to performance management and quality improvement by setting goals, monitoring data, and implementing processes using public health quality improvement methods.
Perform related duties as assigned.