Public Health Office Assistant Hardeman County

Cb•Nashville, TN

4d•Onsite

About The Position

This is an onsite position in Camden, TN. Candidates should be available to work Monday through Friday, 8:00 AM to 4:30 PM. The Public Health Office Assistant will endorse all health department services for which each patient may be eligible, help achieve goals by maintaining a supportive team environment, and properly register patients in a timely manner to ensure clinic flow. Responsibilities include obtaining and verifying insurance information, checking immunization status and updating contact information in applicable systems, and working across multiple systems to verify correct information and help eliminate duplicate records. The role also involves referring to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed, providing Vital Records services according to policy, procedure, and directives, and reviewing birth and death certificate requests and appropriately printing, documenting, and receipting each certificate issued. Additionally, the position requires maintaining 100% security of the cash box by adhering to segregation of duties procedures and notifying leadership when problems arise, accurately scanning and indexing all required documents into the electronic system within 48 hours, and appropriately scheduling appointments according to CHS Booking Guidelines.

Requirements

Education equivalent to graduation from a standard high school.
Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
Accuracy
Analytical skills
Appointment setting

Responsibilities

Endorse all health department services for which each patient may be eligible.
Help achieve goals by maintaining a supportive team environment.
Properly register patients in a timely manner to ensure clinic flow.
Obtain and verify insurance information.
Check immunization status and update contact information in applicable systems.
Work across multiple systems to verify correct information and help eliminate duplicate records.
Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
Provide Vital Records services according to policy, procedure, and directives.
Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
Accurately scan and index all required documents into the electronic system within 48 hours.
Appropriately schedule appointments according to CHS Booking Guidelines.