Public Health Assistant - IBCCP

Lake County•Waukegan, IL

6d•Onsite

About The Position

The Public Health Assistant is a valuable member to our Primary Care Team who performs clerical support for IBCCP Program as assigned. Responsible for determining program eligibility, scheduling appointments, data entry, translation for Spanish-speaking clients, filing, telephone contacts, correspondence duties, and community outreach.

Requirements

Requires a High School Diploma or GED.
Requires one-year general office experience.
Data entry skills.
Basic knowledge of computers.

Nice To Haves

Ability to work on weekends holidays and overtime if necessary.

Responsibilities

Determines eligibility for services by screening clients according to program requirements and guidelines.
Performs general office tasks.
Accurately performs data entry of program-related data and information in the Cornerstone and AS400 computer system.
Assists in educating the public, potential clients, and families, in community outreach activities.
Schedules clients for IBCCP Program appointments, follow-up appointments, and tracks results and recommendations under direct supervision.
Performs verbal language interpretation and written language translation as needed.
Develops and maintains a basic knowledge of services available at the Lake County Health Department and Community Health Center (LCHD/CHC).
Develops and maintains a basic awareness of the Chronic Care Model Processes in order to reduce health disparities within our communities.
Develops and maintains a working knowledge of individual Emergency Preparedness roles.
Demonstrates adherence to National Patient Safety Goals.
Participates in quality improvement activities to assess, monitor and improve program services.
Participates in mandatory in-services and drills, attends staff meetings and other training, including appropriate age specific educational trainings offered on a regular basis for professional development.
Reports all unusual occurrences that may involve the safety and well being of the clients, patients and/or co-workers, directly to the supervisor and/or Safety Officer.
Assists and encourages clients/patients in identifying self-management goals.
Performs duties in a prioritized, organized and orderly manner to maximize clinic efficiency and productivity.
Maintains orderliness and cleanliness of clinic and work area.